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Baystate Health Manager, Public Safety

Note : The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees. Minimum - Midpoint - Maximum $106,059.00 - $121,908.00 - $144,206.00

We are an 85-bed acute care community hospital in Westfield, Massachusetts. We provide access to the world-class doctors, treatments, diagnostics, and technology of the Baystate Health network. Our team members, including skilled, compassionate nurses and medical support staff members, provide advanced and compassionate care. As our patient, you can expect advanced care close to home from specialists throughout the Baystate Health system. Some of the many types of care we offer include :

• Behavioral health
• Breast care
• Cardiology care
• Cardiovascular rehabilitation
• Emergency care available 24 hours a day, seven days a week
• Gastroenterology
• Imaging, including CT scans, MRI scans, and X-rays
• Nephrology (kidney care)
• Laboratory services
• Mammography, including 3D mammography
• Obstetrics and gynecology (OBGYN)
• Pulmonary medicine, including pulmonary rehabilitation
• Inpatient rehabilitation care at Bronson Acute Inpatient Rehabilitation Unit
• Urology
• Women's health, including urogynecologic care and incontinence treatment
• And care for many other injuries, illnesses, and conditions

Summary Description

The Manager, Public Safety, is responsible for the daily management, supervision, and coordination of security and public safety operations across assigned hospital campuses and associated facilities within the health system. This position helps provide a safe and secure environment for patients, visitors, and staff through effective leadership, policy implementation, and collaboration with clinical, administrative, and law enforcement partners. The Public Safety Manager oversees staffing, training, compliance, and operational performance in alignment with the organization's mission, regulatory standards, and industry best practices.

Job Requirements

1. Leadership & Operations Management

2. Safety, Compliance & Policy Administration

3. Incident Response & Investigation

4. Training & Development

5. Technology & Program Support

6. Budget & Resource Management

Required Qualifications

If employed at Baystate Medical Center :

Skills / Competencies

Strong leadership, communication, and interpersonal skills.

Ability to manage and motivate staff in a complex, service-oriented environment.

Sound judgment and decision-making in emergency or high-pressure situations.

Strong analytical and problem-solving skills with attention to detail.

Ability to build effective relationships with multidisciplinary teams and external agencies.

Working Conditions

Work performed in both administrative and clinical settings.

Occasional exposure to stressful or hazardous situations.

May require travel between campuses and on-call availability for emergencies.

Education

Required : Bachelor's Degree in criminal justice, security management, or related field.

Required Experience

Minimum of 57 years of progressive experience in security or law enforcement, including at least 3 years in a supervisory or management role, preferably in a healthcare environment. Strong working knowledge of healthcare safety, security, and regulatory compliance standards.

Preferred Experience

Experience with access control, video management, and incident reporting systems. Familiarity with emergency preparedness, risk management, and workplace violence prevention programs.

Certifications

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.