POSITION SUMMARY The Behavioral Health Consultant is responsible for the management of psychosocial aspects of chronic and acute diseases. The application of behavioral principles to address lifestyle and health risk issues. Emphasis is on prevention and self-help self-approaches, partnering with patients in a treatment approach that build resiliency and that builds and encourages personal responsibility for health. Provides consultation and co-management in the co-treatment of mental disorders and psychosocial issues. Working within a fully integrated, multidisciplinary model within our primary care Health Centers.
EXPECTATIONS Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.
OUR CORE VALUES - Compassion
- Excellence
- Integrity
- Learning
- Respect
- Sustainability
ESSENTIAL SKILLS AND EXPERIENCE: - Master's degree in the Behavioral Health field (Psychology, Social Work) with two (2) years of directly related experience is desired
- Computer literacy is required
- Bilingual (English/Spanish) is preferred
- Certification or certification eligibility as an LCSW Ed.D, Psy.D., LPC or Ph.D. is required.
- Excellent working knowledge of behavioral medicine and evidence-based treatments for medical and mental health conditions.
- Ability to work through brief patient contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions.
- Should be comfortable with the pace of primary care, working with an interdisciplinary team, and have strong communication skills.
- Good knowledge of psycho-pharmacology
- Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions
- Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross
- Level One Fingerprint clearance card issued by Arizona Department of Public Safety
POSITION RESPONSIBILITIES - Provide behavioral health services to children and families as part of the continuum of care
- Provides quality clinical consultation to providers and staff in areas of individual, family, child and adolescent, regarding mental and behavioral health related issues
- Assessment and DSM-IV/ICD-9 diagnostics for patients referred by medical staff of Adelante Healthcare
- Provides brief, evidence based, solution focused behavioral interventions with active development of psychotherapeutic/psycho-educational Behavioral Change Planning
- Cultivate education, administration, and self-management skills for targeted populations with psychological issues impacting physical and/or behavioral health issues
- Promote Adelante Practitioner's knowledge of patient behavioral health issues and providers education to assist with enhancing primary care utilization of behavioral health interventions
- Promote a smooth interface between care provided throughout the organization and the community's specialized mental/behavioral health system
- Collaborate and co-manage the patient's behavioral health care with consistent, expeditious feedback to referring practitioners
- Provide on-site availability for crisis triage and intervention
- Develop a knowledge base of the integration process across all departments while regularly communicating with primary care on the benefits of utilizing integrated behavioral health
- Strive to achieve 8-10 clinical encounters a day within the assigned location
- Maintain an active presence in case staffing and clinical huddles while actively identifying potential patients who will benefit from BHC services
- Develop and implement self-management goals for patients to assist with presenting chronic conditions
- Identify returning patients who clinically require follow-up care and reassess their chronic condition for change
- Document the clinical behavioral health aspect of patient interventions and tracks the patient referrals to specialty behavioral health care.
- Attend monthly department staffing and weekly supervision meetings.
- Promote positive patient/guest relation in accordance with Adelante Healthcare policies, providing a high level of quality in personal attention and service to patients and visitors.
- Observe organizational policies concerning unscheduled absences and reports unscheduled absences in accordance with departmental procedures.
- Comply with the organization Safety Policies and Procedures. Ensures compliance with governmental licensing and regulatory requirements where applicable.
- Maintain familiarity with and abide by all established facility and departmental policies and procedures, noting changes when they are published/posted.
- Report to work at the start of the shift 98% of the days scheduled. Follows the work rotation schedule. Explains and gives proper notification of absenteeism, as outlined in the facility Policies and Procedures. Attends a minimum of 98% of the staff meetings. Reads and signs off on all minutes of the meetings not attended. Participates in committees as assigned. Maintains 100% attendance at mandatory skill/departmental updates. Seeks out facility or external education/training that would further develop individual skills, experience or knowledge necessary for a high standard of functioning in his/her job.
- Observe and respect the confidentiality of information in regard to patients, visitors and fellow employees including salary information, if exposed to any of the above referenced information in the course of his/her job function.
- Dress according to the organization's dress code policy and procedure, as well as, complies with specific departmental regulations pertaining to employee appearance.
- Demonstrate an understanding of facility organizational structure by utilization of appropriate channels of communication. Maintain consistent, timely communication regarding all facets of departmental activities with his/her co-workers, therefore, demonstrating good customer service skills with both external and internal customers.
NONESSENTIAL SKILLS AND EXPERIENCE: - Bilingual fluency in Spanish preferred
Additional Duties and Responsibilities - Other duties as requested or assigned
Patient-Centered Medical Home (PCMH) All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct All employees are required to comply with Adelante Healthcare's written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante's legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
