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Policy Specialist

We are seeking an outstanding Policy Specialist to join our growing Trust & Safety team. As a Policy Specialist for the Monetized Policy team, you will play a key role in how we define, enforce, and communicate our stance on advertising and monetization policy issues that impact users, creators, and advertisers across music, podcasts, and user-generated content.

You will lead cross-functional efforts to improve policies and enhance Spotify advertising and monetization products. You will work with cross-functional teams to align on priorities and deliver innovative solutions to address the emerging issues facing users online. You are a problem solver who excels in a fast paced environment, can create structure in ambiguous spaces, and can influence teams to drive solutions.

This position is based in New York City, Los Angeles, or Remote US.

What You'll Do

• Research, draft, implement, and iterate on our advertising and monetization policies.
• Support operations and enforcement teams with investigations of potentially violative content.
• Conduct risk assessments and identify key policy issues and online safety trends in the advertising and monetization space.
• Influence the priorities and direction of cross-functional stakeholders with regards to advertising and monetization policy, enforcement, and product safety efforts.
• Contribute to model development, ground truth exercises, and refinement.
• Vet and provide feedback on new products and features to ensure user safety remains a top priority.
• Stay abreast of online user safety trends.
• This role may require some weekend or holiday coverage on an on-call basis.

Who You Are

• BA/BS degree required
• 2+ years experience drafting, reviewing, enforcing, and/or supporting customers in complying with policies for digital ads and/or monetization products.
• Strong familiarity with the policy and abuse trends of the digital advertising ecosystem.
• Exceptional communication skills.
• Strong critical thinking skills with the ability to identify workflow improvements and turn feedback into action.
• Excellent program management skills and proven ability to lead multiple projects simultaneously across time-zones.
• Team player with ability to work autonomously.
• Self-starter, resilient, and passionate about keeping our community safe.
• Previous experience handling complex escalations and communicating with leadership during crisis management situations.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the United States region as long as we have a work location.
• This team operates within the EST time zone for collaboration.

The United States base range for this position is $82,653 to $118,075 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can.