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filters_job_card.part_time Public relations h1.location_city

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Public relations • alexandria va

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Customer Relations Liaison

ChenegaArlington, VA, United States
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Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core cu...[internal_linking.show_more]

Public Relations Specialist

Red CarrotWashington, DC, US
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Public Relations Specialist Location/ Schedule : Washington DC-On-site with ability to flex work nights/weekends as needed (Not onsite for nights/weekends) Contract Length- 3 Months with the possib...[internal_linking.show_more]

Public Relations Coordinator

Limitless East MarketingWashington, District of Columbia, United States
[job_card.full_time]

We are searching for a reliable and detail-oriented.This role works closely with team members to ensure consistent messaging, organized records, and smooth day-to-day operations.Assist in coordinat...[internal_linking.show_more]

Public Relations & Growth Content Lead

Crimson EducationWashington, District of Columbia, .US
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With over 1000 students joining us from 65 countries, our vision is to unlock our students' limitless potential, together, for extraordinary futures.We're looking for someone who combines exception...[internal_linking.show_more]

DIRECTOR, FEDERAL RELATIONS, Federal Relations

Boston UniversityWashington DC, US
[job_card.full_time]

Boston University (BU) Federal Relations seeks a Director of Federal Relations to represent the University in federal policy deliberations concerning education, research, and other matters.The Dire...[internal_linking.show_more]

Manager, Public Policy, Americas Public Policy

Amazon.com Services LLCArlington, Virginia, USA
[job_card.full_time]

Amazon is seeking a Manager, Public Policy to develop and execute the company's state-level public policy efforts across its transportation operations.You will lead a comprehensive government affai...[internal_linking.show_more]

Government Relations Intern

American Society of Civil Engineers (ASCE)Washington, DC, USA
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The American Society of Civil Engineers (ASCE) is seeking a full-time Government Relations Intern from June to August to support the Government Relations & Infrastructure Initiatives (GRII) team in...[internal_linking.show_more]

Customer Relations Liaison

Chenega CorporationArlington, VA, United States
[job_card.full_time]

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core cu...[internal_linking.show_more]

Boutique Guest Relations

SARAH AKRAM SKINCAREAlexandria, VA, US
[job_card.part_time]

We are seeking a friendly and service-oriented.You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information.The ideal candidate has a cheerful dis...[internal_linking.show_more]

Customer Relations Coordinator

TradeJobsWorkforce22240 Arlington, VA, US
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As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to pr...[internal_linking.show_more]

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Government Relations Lead

FirestormWashington, District of Columbia, United States,
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At Firestorm, we're building toward a future defined by incontestable defense logistics.That means equipping warfighters with mission-critical capabilities at the point of need.Not in months, not f...[internal_linking.show_more]

Employee Relations and Labor Relations

Northrop Grumman (Corporate)Falls Church, VA, United States
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At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come.Our pioneering and i...[internal_linking.show_more]

Employee Relations Specialist

Virginia Hospital CenterArlington, VA, United States
[job_card.full_time]

The Employee Relations Specialist plays a critical role in promoting a positive and fair workplace culture, ensuring both consistency and compliance when handling employee relations matters.This po...[internal_linking.show_more]

Public Relations

TradeJobsWorkForce22206 Arlington, VA, US
[job_card.full_time]

Public Relations Job Duties: Responds to requests for information from the media.Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups.W...[internal_linking.show_more]

 • [job_card.promoted]

Guest Relations Manager

The Park at 14thWashington, Dist. of Columbia, United States
[job_card.full_time]

Guest Relations Manager (Onsite – Washington, DC).The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere.We are committed to...[internal_linking.show_more]

Public Relations Account Manager

AgitalWashington, District of Columbia, United States, 20036
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We are a modern marketing collective built for scale, efficiency, and impact.As the parent company, Agital supports three specialized go-to-market agencies—Go Fish Digital, REQ, and WDG—with shared...[internal_linking.show_more]

Public Affairs

Human Capital Resources and ConceptsWashington, DC, DC, US
[job_card.full_time]
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HCRC is currently seeking a qualified Security Specialist to be considered for full-time employment to support our government client at a location in Washington D.The successful candidate will play...[internal_linking.show_more]

Donor Relations Coordinator

Susan B Anthony Pro-Life AmericaArlington, VA
[job_card.full_time]

Are you a relationship-builder at heart-someone who finds joy in connecting people with meaningful, life-changing work? SBA is seeking a Donor Relations Coordinator who will play a pivotal role in ...[internal_linking.show_more]

Government Relations Manager

Syngenta GroupWashington, District of Columbia, United States
[job_card.full_time]

At Syngenta, our goal is to build the most collaborative and trustworthy team in agriculture, providing top-quality seeds and innovative crop protection solutions that improve farmers' success.To s...[internal_linking.show_more]

Customer Relations Liaison

Customer Relations Liaison

ChenegaArlington, VA, United States
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  • [job_card.full_time]
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Customer Relations Liaison

Arlington, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

We are seeking a proactive and strategic Customer Relations Liaison to provide leadership and direction for our system end-user service desk support. The ideal candidate will be responsible for managing all facets of customer relations, ensuring timely and effective resolution of customer concerns, and driving continuous improvement in our service delivery processes.

Responsibilities

  • Strategic Customer Management:
    • Provide strategic leadership for the delivery of service desk support to system end-users.
    • Define and develop a comprehensive customer contact strategy.
    • Participate in the resolution of customer concerns and track escalated issues to completion to enhance the overall customer experience.
  • Coordination and Communication:
    • Coordinate with appropriate internal and external stakeholders to provide timely and accurate answers for customer issues.
    • Maintain transparency on the status of all customer requests and escalations, including both accepted and declined requests.
    • Set and manage realistic expectations with customers regarding resolution timelines.
    • Participate in planning sessions, status calls, and committee meetings focused on customer success initiatives.
  • Process Improvement and Documentation:
    • Develop and document enhancements for processes and procedures.
    • Identify and recommend improvements to processes, standards, and systems to optimize support ticket accuracy, transparency, and efficiency.
    • Assist other departments as needed for continuous process and service improvement efforts.
    • Ensure responsible documentation and tracking of all customer requests.
  • Operational Excellence:
    • Ensure customer service excellence by actively monitoring support tickets and reviewing customer feedback.
    • Develop cross-team and cross-departmental expertise necessary to respond effectively to a wide range of issues.
    • Maintain current knowledge on new products, updates to existing products, and relevant third-party operating systems and devices.
    • Performs other duties as assigned.

Qualifications

  • Bachelor's degree in a related specialized area or an equivalent combination of education and experience
  • Associate's degree with 2+ years of relevant experience OR
  • High school experience with 4+ years of relevant experience
  • DoD Top Secret security clearance.

Knowledge, Skills, and Abilities:

  • Hands-on experience with ITSM platforms, Jira, Jira Service Management (JSM), and the Microsoft Office suite.
  • Proficiency with Windows-based Operating Systems (OS) and related technologies.
  • Excellent verbal and written communication skills.
  • Proven ability to multitask and manage competing priorities in a fast-paced environment.

How you'll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn.?

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.?

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.?

Learn more about what working at Chenega MIOS can mean for you.?

Chenega MIOS's culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.?

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.?

Learn more about Chenega's impact on the world.?