filters_job_card.part_time Public relations h1.location_city

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Public relations • boston ma

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Guest Relations Supervisor

Whiteface LodgeBoston, MA, United States

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Director of Front Office Operations.The Guest Relations Supervisor is responsible for overseeing the Valet parking, Door, concierge, and front desk operations to deliver exceptional guest experienc...[internal_linking.show_more]

Senior Public Relations & Social Media Manager

EarnixBoston, MA, US

[job_card.full_time]

Shape the Narrative of a Category Leader.Earnix is redefining decision-making for insurers and financial institutions — powering pricing, rating, underwriting, and customer engagement with advanced...[internal_linking.show_more]

PUBLIC SAFETY OFFICER I, BUMC Public Safety

Boston UniversityBoston, MA, United States

[job_card.full_time]

Public Safety Officer I, BUMC Public Safety.Boston University is a dynamic and vibrant urban research university in one of the country's leading centers of innovation.We are a diverse community of ...[internal_linking.show_more]

Guest Relations Representative

Publicis GroupeBoston, MA, United States

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This position will work as a member of the Facilities Management team.The Guest Relations Representative will ensure a positive face is presented to the external world on behalf of our agency custo...[internal_linking.show_more]

Director Strategic Relations

Accendra HealthBoston, MA, United States

[job_card.full_time]

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier.We help deliver care beyond traditional settings, making essential products and services more accessib...[internal_linking.show_more]

Communications and Public Relations Manager

Boston Center for the ArtsBoston, MA, US

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COMMUNICATIONS AND PUBLIC RELATIONS MANAGER A BOUT THE BCA A leading force in Boston’s cultural ecosystem and a key civic arts anchor, Boston Center for the Arts (BCA) has supported thousands of in...[internal_linking.show_more]

Employer Relations Assistant

Beacon HillCambridge, MA, US

[job_card.temporary]

Our client, a higher education institution located in Cambridge, is seeking an Employer Relations Assistant to join their team for a 3‑month contract.This is a hybrid role with 3 days onsite, 2 rem...[internal_linking.show_more]

Public Relations Account Director

Tier One PartnersBoston, MA, United States

[job_card.full_time]

Great opportunities are made, not given.And we want to make this a great opportunity for you!.Tier One Partners is seeking a highly motivated Account Director with deep B2B tech PR experience to pl...[internal_linking.show_more]

Public Relations & Content Manager

Crimson EducationBoston, United States

[job_card.full_time]

With over 1000 students joining us from 65 countries, our vision is to unlock our students' limitless potential, together, for extraordinary futures.We're looking for an exceptional communicator an...[internal_linking.show_more]

Public Relations Senior Account Executive

MatterBoston MA, Providence RI, Newburyport MA, Denver CO, Rochester NY, Dallas TX, MA, US

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Public Relations Senior Account Executive Newburyport, MA; Boston, MA; Providence, RI; Rochester, NY; Dallas, TX; Denver, CO (In office Mon-Thurs, Fri - Remote) Matter is an independent and thrivin...[internal_linking.show_more]

Head of Public Relations & Communications

Flexcompute Inc.Watertown, MA, US

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Flexcompute is redefining the future of hardware engineering by making hardware innovation as easy as software.Our Physics Intelligence platform unifies GPU-native physics simulation, AI-driven geo...[internal_linking.show_more]

DIRECTOR, FEDERAL RELATIONS, Federal Relations

InsideHigherEdBoston, Massachusetts, United States

[job_card.full_time]

DIRECTOR, FEDERAL RELATIONS, Federal Relations.DIRECTOR, FEDERAL RELATIONS, Federal Relations.The salary of the finalist selected for this role will be set based on a variety of factors, including ...[internal_linking.show_more]

Account Executive, Public Relations

InkHouseBoston, MA, United States

[job_card.full_time]

Inkhouse is part of Orchestra, a strategic communications and marketing company built for today's complex and fragmented world.From decoding audiences to designing bold strategies, Orchestra integr...[internal_linking.show_more]

Public Relations

TradeJobsWorkForce02474 Arlington, MA, US

[job_card.full_time]

Public Relations Job Duties: Responds to requests for information from the media.Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups.W...[internal_linking.show_more]

Public Relations & Content Manager

Crimson EducationBoston, Massachusetts, .US

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Guest Relations Supervisor

Boston Harbor HotelBoston, MA, United States

[job_card.full_time]

Public Safety Lieutenant

Boston Public Health CommissionBoston, MA, United States

[job_card.full_time]

Performs duties and responsibilities in accordance with BPHC standards and policies.Meets regularly with the Director of Public Safety and Director of Operations regarding aspects of the Department...[internal_linking.show_more]

Director, Foundation Relations

Boston Children's HospitalBoston, MA, United States

[job_card.full_time]

The Director, Foundation Relations will partner with the Associate VP and other team members to secure and grow Foundation support from local, national, and international sources.Works at the highe...[internal_linking.show_more]

Analyst Relations Specialist

EnsonoBoston, MA, United States

[job_card.full_time]

Analyst Relations SpecialistRemote - United StatesJR012721.At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! We enable our ...[internal_linking.show_more]

Guest Relations Supervisor

Whiteface LodgeBoston, MA, United States

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[job_card.full_time]

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Overview

BOSTON HARBOR HOTEL

POSITION DESCRIPTION

Position Title:

Guest Relations Supervisor

Department:

Front Office

Reports to:

Director of Front Office Operations

FLSA Designation:

NON-EXEMPT

JOB SUMMARY

The Guest Relations Supervisor is responsible for overseeing the Valet parking, Door, concierge, and front desk operations to deliver exceptional guest experiences. This role ensures seamless coordination between these guest-facing departments to provide a warm welcome, efficient service, and memorable stay for all visitors.

CANDIDATE PROFILE

Education:

Bachelor's degree, preferably specializing in Hospitality, Business Administration, and or related major or equivalent experience is preferred.

Experience:

Must have at least one (1) or more years of related guest experience, with experience in Hospitality preferred.

KEY RESPONSIBILITIES:

The primary responsibilities for the Guest Relations Supervisor include but are not limited to:

Parking Operations

Supervise valet parking staff and ensure smooth vehicle handling processes.
Monitor parking lot capacity and implement strategies for efficient space utilization.
Oversee parking fee collection and reconciliation processes.

Concierge Services

Supervise the concierge team in providing personalized assistance to guests
Ensure prompt and courteous responses to guest inquiries and requests.
Coordinate with local vendors for tours, transportation, dining reservations, etc.
Maintain up-to-date knowledge of local attractions, events, and activities.

Front Desk Support

Assist the front desk team during peak hours or staff shortages.
Handle guest check-in/check-out processes as needed.
Respond to and resolve guest complaints or issues escalated from the front desk.
Collaborate with housekeeping for room allocation and readiness.
Work as a rooms coordinator to ensure rooms are blocked according to their preferences.

Team Management

Ensure adherence to hotel and Forbes standards, policies, and procedures across teams.
Foster a culture of exceptional customer service and teamwork.

Administrative Duties

Prepare operational reports and analyze key metrics (e.g., parking revenue, concierge utilization)
Implement process improvements to enhance efficiency and guest satisfaction.
Ensure compliance with safety, security, and regulatory requirements.

JOB QUALIFICATIONS

In addition to performance of key responsibilities, this position may be required to possess a combination of the following skills and experiences:

Experience in property management software, such as OPERA, is preferred.
Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
Demonstrated ability to work cohesively with a team.
Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
Must have experience in all Microsoft Office suite products.

The Boston Harbor Hotel is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.