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Public relations h1.location_city

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Public relations • long beach ca

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Customer Relations Representative

Epson America, Inc.Los Alamitos, CA, US
[job_card.full_time]

Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environme...[internal_linking.show_more]

Guest Relations Manager

The Fairmont HotelLong Beach, CA, United States
[job_card.full_time]

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own.Originally opened in the roaring twenties as a lavish hotel on the waterfr...[internal_linking.show_more]

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Customer Relations Representative

Epson America, IncLos Alamitos, CA, US
[job_card.full_time]

Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environme...[internal_linking.show_more]

Employee and Labor Relations Officer

Long Beach TransitLong Beach, CA, United States
[job_card.full_time]

Employee And Labor Relations Officer.Long Beach Transit (LBT) is dedicated to connecting communities and moving peoplemaking everyday life better.Our vision is to be a leading provider of transport...[internal_linking.show_more]

Investor Relations Manager

Rocket LabLong Beach, CA, United States
[job_card.permanent]

Rocket Lab is an end-to-end space company delivering responsive launch services, complete spacecraft design and manufacturing, payloads, satellite components, and more - all with the goal of openin...[internal_linking.show_more]

 • [job_card.promoted]

Customer Relations Coordinator

TradeJobsWorkforce90720 Los Alamitos, CA, US
[job_card.full_time]

As a Customer Relations Coordinator, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to pr...[internal_linking.show_more]

 • [job_card.promoted]

Clinical Nurse - Public Health

Population HealthNegotiable
[job_card.full_time] +2

Clinical Nurse - Public Health.RN Level 2 $109,599 - $115,682 (plus 12% superannuation).Fixed Term - Full Time, Permanent - Full Time.This is for a Permanent or Fixed Term Full-Time appointment, wi...[internal_linking.show_more]

Human Resources Generalist

Goodwill Southern Los Angeles CountyLong Beach, CA, United States
[job_card.full_time]

Goodwill, Southern Los Angeles County (SOLAC) is a 501(c)(3) nonprofit organization that transforms donated goods into job training, education, and placement services for individuals with barriers ...[internal_linking.show_more]

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Student Relations Technician

Life Long LearningWilmington, CA, United States
[job_card.full_time]

Full Time, Monday - Friday; 8:00 a.This position provides support to various school sites within the region, including Rolling Hills and Wilmington.The role may require travel between locations to ...[internal_linking.show_more]

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Student Relations Technician

Learn4Life NetworkCarson, CA, United States
[job_card.full_time]

Full Time, Monday - Friday; 8:00 a.This position provides support to various school sites within the region, including Rolling Hills and Wilmington.The role may require travel between locations to ...[internal_linking.show_more]

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Director of Development and Fundraising

Medicine Everyone Deserves, Inc.Long Beach, CA, United States
[job_card.full_time]

The Director of Development and Fundraising is responsible for creating and implementing strategies to generate revenue and resources that sustain MED Fund’s mission.This role manages donor relatio...[internal_linking.show_more]

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Customer Relations Representative - State Farm Agent Team Member

Peter Chai - State Farm AgentBellflower, CA, US
[job_card.full_time]

As a Customer Relations Representative - State Farm Agent Team Member with Peter Chai - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a...[internal_linking.show_more]

Customer Relations Representative - State Farm Agent Team Member

Jose Olguin - State Farm AgentLong Beach, CA, US
[job_card.full_time]

Seeking Bilingual Spanish Candidates*.As a Customer Relations Representative - State Farm Agent Team Member with Jose Olguin - State Farm Agent, you will generate the kind of exceptional customer e...[internal_linking.show_more]

Senior Council Aide

City of Carson, CACarson, CA, United States
[job_card.full_time]

The City of Carson is now accepting applications for.This promotional opportunity is open only to current full-time employees of the City of Carson.Application submissions will be accepted on a con...[internal_linking.show_more]

 • [job_card.promoted]

Construction Project Manager Public Works

HARATI SOLUTIONS LLCLong Beach, CA, United States
[job_card.full_time]

We are seeking a Construction Project Manager to join our team! You will oversee project planning, scheduling, budgeting, and implementation.Oversee all aspects of construction project from plannin...[internal_linking.show_more]

 • [job_card.promoted]

Client Relations and Growth Coordinator

JBA InstituteLong Beach, CA
[job_card.full_time]

ABA) services dedicated to supporting children with autism spectrum disorder (ASD) and their families.We are committed to delivering high-quality, ethical, and family-centered care while expanding ...[internal_linking.show_more]

Senior Provider Relations Representative (Lexington, KY)

Molina HealthcareLong Beach, CA, United States
[job_card.full_time]

Remote and must live in Kentucky***.Provides senior level support for health plan provider relations activities.Supports network development, network adequacy and provider training and education.Se...[internal_linking.show_more]

Leave & Accommodations Specialist

Novogradac & CompanyLong Beach, CA, United States
[job_card.full_time]

Dare to bring your unique perspective?.At Novogradac, we value individuals who bring unique perspectives and bold ideas.If you're eager to contribute to an inclusive, innovative environment where y...[internal_linking.show_more]

 • [job_card.promoted]

Outreach Coordinator Volunteer

CHILDREN STRIVING TOGETHERCompton, CA, United States
[job_card.full_time]

Remote / Hybrid (Based in California).Children Striving Together is a nonprofit organization dedicated to providing mentorship, resources, and positive outlets for youth in underserved communities....[internal_linking.show_more]

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Customer Relations Representative

Customer Relations Representative

Epson America, Inc.Los Alamitos, CA, US
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  • [job_card.full_time]
[job_card.job_description]

Epson is a global technology leader focused on enriching lives and creating a better world through engineered precision, exceptional people, enduring partnerships, and a commitment to the environment. From home and office printing to commercial and industrial solutions including printers, projectors, robotics, and more, Epson delivers innovative technologies that are efficient, compact, and precise. These solutions help our customers and partners achieve meaningful and lasting results.

Epson is seeking an exceptional Customer Relations Representative to join our Customer Relations team. In this role, you will provide a high level of support to customers by resolving complex concerns with professionalism, empathy, and sound judgment. Through thoughtful problem solving and effective communication, you will help ensure a positive customer experience while reinforcing trust in the Epson brand.

This position is based out our Epson America's headquarters in Los Alamitos, CA with an opportunity for a hybrid schedule.

What you will be doing:

Customer Relations

  • Proactively deliver superior customer service in response to end-user calls, correspondence and e-mails including complaints, product exchanges, refunds, rebates, etc.
  • Resolve escalated customer concerns in a timely manner.
  • Ensure confidentiality and security of end-user personal data.
  • Assure departmental guidelines are maintained to provide accuracy in all transactions and security of Epson products and assets.
  • Assist Teleperformance call center with their escalated end-user issues and concerns.
  • Escalate customer calls and correspondence to senior customer relations representatives and manager as appropriate.
  • Escalate company and product issues to management and/or appropriate department.
  • Ensure accurate data entry into the customer call logs and databases.
  • Build strong relationships with peers, other departments, and managers to best meet company goals and objectives.

What you will bring:

  • Completion of undergraduate degree or equivalent experience
  • Minimum 2-5 years of customer service in a call center environment handling escalated customer calls
  • Strong problem-solving skills with the ability to evaluate situations, apply sound judgment, and deliver appropriate resolutions
  • Ability to approach customer interactions with empathy, professionalism, and composure
  • Excellent verbal and written communication skills with the ability to clearly document customer interactions and solutions
  • Experience working with CRM systems (Oracle Service Cloud/RightNow preferred) Familiarity with ERP systems (SAP preferred)
  • Proficiency with Microsoft Office applications including Word, Excel, and Teams
  • Strong attention to detail and ability to maintain accurate customer records and case documentation

Employee Benefits

In addition to joining a team of dedicated professionals who support each other and are passionate about their work, you’ll also enjoy a variety of attractive, industry-leading benefits.

  • Comprehensive medical, dental, vision, and prescription drug coverage eligibility on start date
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long-term disability programs paid by the company
  • 401K plan with company matching
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!

The starting hourly base pay for this role is between USD $29.20 and $38.33 (equivalent to $60,736 to $79,726 per year based on 2,080 hours). Please note that this position’s salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Epson America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

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