Public relations specialist h1.location_city

Public Records Coordinator

The Public Records Coordinator position at the City of Tucson's City Clerk's Office implements and supports the City's public records request program, ensuring requests are accurately processed, tracked, and fulfilled in compliance with federal, state, and local laws. The role develops and maintains procedures, provides training to City staff, and serves as the primary point of contact for process- and system-related inquiries. Additionally, the position supports the City Records Manager in records management operations and assists with administrative functions, including elections and City Clerk's Office operations.

Work is performed under the supervision of the City Clerk Administrator. This position exercises supervision over division personnel.

Duties and Responsibilities

• Reviews, researches, and processes incoming public records requests and serves as a liaison among departments, staff, and requesters to clarify requests and resolve issues.
• Monitors and tracks public records requests to ensure timely and legally compliant responses, prepares internal and external reports, and evaluates workflows to implement process improvements.
• Supervises division personnel, reviews timecards, manages schedules, completes performance evaluations, facilitates access to resources and training, organizes and coordinates projects, and assigns and monitors daily work activities.
• Develops, documents, and maintains Standard Operating Procedures (SOPs) and departmental Public Records Request Liaison lists, and provides training to City employees on procedures, statutes, administrative directives, best practices, and the use of the public records request management system and related software.
• Serves as the primary point of contact for process and system related inquiries, troubleshoots routine issues, escalates technical concerns, and communicates resolutions to staff and requesters.
• Compiles responsive records and coordinates responses for the City Clerk's Office, Mayor's Office, and Ward Offices, including performing email searches as needed, and supports the City's ongoing records management program and operational needs for Mayor and Council meetings, Boards, Committees, and Commissions (BCCs).
• Supports administrative duties, special projects, and election operations, including Election Day activities and pre- and post-election processes such as voting location logistics, affidavit processing, and worker recruitment and training.
• Performs all other duties as assigned.

All duties and responsibilities listed are subject to change.

Minimum Qualifications

Education: Associate degree

Experience: Two (2) years of relevant experience

License: A valid and unrestricted driver's license with two (2) years of licensed driving is required.

Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications:

Education: Bachelor's degree in Public Administration, Business Administration, or a related field.

Experience: Developing and maintaining electronic records management systems or similar software.

Leading and supporting municipal election processes and operations.

Designing and delivering training programs and instructional materials for diverse audiences.

Skills: Designing, maintaining, or updating websites, intranet pages, or online portals

Position Details

Job Profile

J0219 - Public Records Coordinator

To view the full job profile including classification specifications and physical demands click

Compensation Grade

G106

Hourly Range

$24.16 - 36.24 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Exempt

Position Type

Regular

Time Type

Full time

Department

City Clerk, ZBUDG HIER - Recurring

Department Link

Background Check: This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

About Us

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at

Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD.

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.

Recruiter Name

Dmitriy Adamia (101058)

Recruiter Email

ccs_hr@tucsonaz.gov

For Human Resources general questions please contact 520-791-4241.