Public service h1.location_city

[job_alerts.create_a_job]

Public service • baltimore md

[last_updated.last_updated_variable_days]

Service Dispatcher

PDS Tech CommercialHalethorpe, MD, United States

[job_card.full_time]

Be the First Point of Contact for a Leading HVAC Manufacturer.PDS Tech Commercial is partnering with a trusted leader in the.If you thrive in a fast-paced environment, enjoy helping customers, and ...[internal_linking.show_more]

Principal Public Sector Sales Manager

Cornerstone OnDemandBaltimore, MD, United States

[job_card.full_time]

Principal, Public Sector Business Development and Skills Funding.United States, Remote with travel.Cornerstone is expanding its commitment to workforce transformation through state, county, and fed...[internal_linking.show_more]

Service Helper

AquaSafe Pool Management, Inc.Hanover, MD, United States

[job_card.full_time] +1

Hanover, MD, USA | Service | Hourly | 16.Seasonal Service Helper – Swimming Facilities.Join our team this summer as a Service Helper, supporting the upkeep and smooth operation of our swimming faci...[internal_linking.show_more]

Public Safety Officer

InsideHigherEdTowson, Maryland, United States

[job_card.full_time]

Patrols buildings and grounds, both on foot and in vehicles; alerts police personnel in the event of fire, suspicious condition, destruction of property or other observed criminal activity.Conducts...[internal_linking.show_more]

STAFF ATTORNEY III, PUBLIC SERVICE COMMISSION

Maryland.govBaltimore City

[job_card.full_time]

Staff Attorneys in the Counsel Division provide a full range of legal services to the Commission’s Technical Staff (comprised of engineers, economists, analysts, and other specialists).Your core re...[internal_linking.show_more]

Office of Public Outreach Division Head

Vets HiredBaltimore, MD, United States

[job_card.full_time]

This senior leadership role directs an organizations science communication and public outreach efforts, setting strategic vision and overseeing execution across media relations, informal education,...[internal_linking.show_more]

Sls Consultant, Public Sector Key Account

MSC Industrial DirectBaltimore, MD, United States

[job_card.full_time]

BUILD A BETTER CAREER WITH MSC.Serving customers and our community starts with the best people doing their best work.That is precisely what we have created at MSC Industrial Supply Co.We are a lead...[internal_linking.show_more]

Service Advisor

Bob Bell Chevrolet of BaltimoreBaltimore, MD, United States

[job_card.full_time]

Bob Bell Chevrolet is looking for an Experienced Automotive Service Advisor.This is full time, Competitive Pay (based on experience).GM Experience and Bilingual (Spanish) Preferred.If you have a st...[internal_linking.show_more]

Security and Public Safety Officer

State of MarylandBaltimore, MD, United States

[job_card.full_time]

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Maryla...[internal_linking.show_more]

Senior Product Marketing Manager, US Public Sector

QualysBaltimore, MD, United States

[job_card.full_time]

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Qualys is seeking an experienced product marketing manager to support our rapidl...[internal_linking.show_more]

Service Coordinator

Electric Motor RepairRosedale, MD, United States

[job_card.full_time]

Do you like to solve puzzles? Do you like to play chess? Dispatching for us is like playing a giant real life chess game! We are in need of a Service Coordinator in our Rosedale, MD commercial loca...[internal_linking.show_more]

Sr. Services Engagement Director, Public Sector

Genesys Cloud Services, Inc.Baltimore, MD, United States

[job_card.full_time]

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.Through Genesys Cloud, the AI-powered Experie...[internal_linking.show_more]

PUBLIC SERVICE COMMISSION REGULATORY ECONOMIST I & II

Maryland.govBaltimore City

[job_card.full_time]

Public Service Commission Regulatory Economist I - Grade 17.Public Service Commission Regulatory Economist II - Grade 18.Performs analyses on proposed rates, tariff language, industry structure and...[internal_linking.show_more]

Public Relations

TradeJobsWorkForce21215 Baltimore, MD, US

[job_card.full_time]

Public Relations Job Duties: Responds to requests for information from the media.Establishes and maintains cooperative relationships with consumer, community, employee, and public interest groups....[internal_linking.show_more]

Public Relations Intern

Abel CommunicationsBaltimore, Maryland, US

[job_card.full_time]

You’ll work directly with account teams across research, media relations, writing, social, and event support—building relevant skills while contributing to client work in a fast-paced, collaborativ...[internal_linking.show_more]

Public Health Nurse - Non-Merit

Baltimore CountyTowson, MD, United States

[job_card.full_time] +1

Regular Schedule: 34 hours per week.A Non-Merit vacancy exists in the Department of Health and Human Services, Bureau of Behavioral Health.Non-Merit positions are not classified within the Baltimor...[internal_linking.show_more]

Sr. Principal Public Relations Representative

Northrop GrummanLinthicum Heights, MD, United States

[job_card.full_time]

RELOCATION ASSISTANCE: No relocation assistance available.CLEARANCE REQUIRED FOR START: No.At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that imp...[internal_linking.show_more]

Salesforce Public Sector Practice Architect

TEKsystemsHanover, MD, United States

[job_card.full_time] +1

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today.We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset...[internal_linking.show_more]

Service Advisor

Antwerpen CJDRCatonsville, MD, United States

[job_card.full_time]

AUTOMOTIVE SERVICE ADVISOR - Hyundai of Catonsville.Job Type: Full-Time ($60,000 -1$00,000) Yearly.NOW HIRING!!! Experienced Service Advisors who would like to write service and join our team here ...[internal_linking.show_more]

Service Dispatcher

PDS Tech CommercialHalethorpe, MD, United States

[job_card.variable_days_ago]

[job_preview.job_type]

[job_card.full_time]

[job_card.job_description]

Service Dispatcher

Be the First Point of Contact for a Leading HVAC Manufacturer

PDS Tech Commercial is partnering with a trusted leader in the HVAC Manufacturing Industry to hire a Service Dispatcher who plays a vital role in keeping customers, technicians, and operations connected. If you thrive in a fast-paced environment, enjoy helping customers, and take pride in staying organized, this role offers the opportunity to make a meaningful impact every day.

Role Summary

The Service Dispatcher serves as the central communication hub between customers and service teams. By managing incoming service requests, creating accurate dispatch tickets, and maintaining organized records, this role ensures timely service delivery and a positive customer experience. The dispatcher's work directly supports efficient field operations and customer satisfaction.

Day-to-Day Responsibilities

Answer incoming customer calls and professionally gather service request details
Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
Manage prioritization of repairs while optimizing technician-assigned routes to align with job requirements
Partner with Service Manager & Account Management Processor to prepare bi-weekly technician schedule
Proactively distribute work orders for jobs daily
Adhere to scheduling guidelines and work order priority to manage schedule
Assist with the management and recording of non-productive technician time
Service Coordinator is responsible for joining DMB meetings daily and being prepared to discuss progress on relevant KPIs and actions to improve underperforming KPIs
Service Coordinator is responsible for proactively identifying actions, performing offline tasks assigned in DMBs, and escalating any blockers to ensure consistent improvement in KPI performance and field operations in general
Service Coordinator is responsible for ensuring S&O guidelines & best practices are followed

Required Qualifications

High school diploma or equivalent
Strong verbal communication and customer service skills
Ability to manage multiple tasks in a fast-paced environment
Basic computer skills and comfort working with office systems and documentation
Strong attention to detail and organizational skills

Preferred Qualifications

Previous experience in dispatching, customer service, or call center environments
Familiarity with HVAC, manufacturing, or service-based industries
Experience maintaining customer records, billing files, or service documentation

Apply Today

If you enjoy being the go-to person who keeps operations running smoothly and customers informed, we encourage you to apply. Join PDS Tech Commercial and support a leading HVAC manufacturer by delivering exceptional service coordination and customer care.

Pay Details: $14.71 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.