Qa inspector Jobs in Chicago, IL

Senior QA Analyst (Salesforce)

About Us

We are a mission-driven financial services organization focused on supporting member institutions through innovative technology, strong partnerships, and community investment initiatives.

We operate in a highly regulated environment and emphasize stability, scalability, and continuous improvement. Our team is collaborative, forward-thinking, and committed to delivering high-quality solutions that make a measurable impact.

What It’s Like to Work Here

We foster a high-performing, collaborative culture where employees are supported through mentorship, professional development, and ongoing training. Our team values innovation, accountability, and continuous learning.

We operate in an in-office model designed to promote collaboration and team cohesion, while offering flexibility through limited remote work options.

What You’ll Do

The Senior QA Analyst is responsible for ensuring the quality, stability, and scalability of Salesforce solutions, with a focus on Sales Cloud, Marketing Cloud, and enterprise integrations.

This role will lead QA efforts across both manual and automated testing, validate complex integrations, and implement effective test data management strategies. The ideal candidate brings a strong quality engineering mindset and hands-on experience in Salesforce testing environments.

How You’ll Make an Impact

Elevate Salesforce Quality

• Design and execute comprehensive manual and automated testing strategies
• Ensure high-quality, stable, and scalable Salesforce releases

Accelerate Delivery Through Automation

• Expand and strengthen automation frameworks (Selenium, Playwright, API testing)
• Implement effective test data management, masking, and refresh strategies

Reduce Risk and Defects

• Validate end-to-end workflows, integrations, and data integrity
• Identify issues early in the Agile lifecycle

Drive QA Excellence

• Mentor junior QA engineers
• Improve QA processes, standards, and reporting
• Promote best practices in quality engineering

What You Can Expect

• Design and execute test plans, test cases, and test scripts
• Perform functional, regression, integration, system, and UAT testing
• Develop and maintain automated testing frameworks
• Validate Salesforce configurations, customizations, and integrations
• Ensure data accuracy through strong test data management practices
• Identify, track, and resolve defects in collaboration with development teams
• Participate in Agile/Scrum ceremonies
• Support release validation and production readiness
• Provide process improvement recommendations

What You’ll Bring

Core Qualifications

• Bachelor’s degree (or equivalent experience) in Computer Science or related field
• 6+ years of software QA experience
• 3+ years of Salesforce testing experience
• Strong experience in Agile/Scrum environments

Salesforce Expertise

• Strong knowledge of Salesforce architecture (objects, flows, validation rules, integrations)
• Experience with Sales Cloud (Marketing Cloud a plus)
• Proficiency in SOQL for data validation and troubleshooting
• Experience with sandbox environments and deployment processes

Testing & Automation

• Test automation experience (Selenium, Playwright, or similar)
• API testing experience (Postman, REST tools)
• Experience with BDD frameworks (Cucumber, SpecFlow, etc.)
• Strong knowledge of QA methodologies and defect tracking tools (Azure DevOps, Jira, etc.)

Technical Skills

• Experience with object-oriented languages (Java, C#, Python)
• Understanding of REST/SOAP APIs and integration testing
• Strong test data management and validation experience
• SQL and scripting knowledge for backend validation

Soft Skills

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Ability to translate complex requirements into effective test scenarios

Key Responsibilities

• Execute manual and automated testing for Salesforce applications
• Validate integrations, workflows, and data flows across systems
• Develop automation scripts and maintain frameworks
• Manage test data creation, masking, and validation
• Ensure full test coverage across functional, regression, and integration testing
• Track and report defects and testing progress
• Collaborate with developers, product owners, and business analysts

Nice to Have

• Experience in highly regulated industries
• Experience with multi-org Salesforce environments
• Familiarity with CRM migrations
• Knowledge of change management processes

Compensation

• Salary Range: $90,000 – $150,000 (based on experience)

Why Join

• Opportunity to work on enterprise Salesforce transformations
• High-visibility role with significant impact on quality and delivery
• Exposure to modern automation tools and DevOps practices
• Collaborative, growth-oriented environment