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Locations : Alpharetta, Jacksonville, San Antonio.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Service Delivery Center Manager - Financial Services Organization - QA Guidewire

EY is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. This practice also has several Service Delivery Centers that are made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based Financial Services clients. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

You'll be a part of a very collegiate environment that promotes diversity of opinions and helps in collaboration. Together, we will help our clients on IT Quality Transformation & Application Test Delivery, drive transformational change the way the client delivers application testing services in its organization.

Your Key Responsibilities

Everything you'll do will come back to providing exceptional testing subject matter expertise and solving complex problems that make a difference for our clients. Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries.

Skills and attributes for success

Working with clients to drive transformational change in the way they deliver application testing services in their organizations

Defining the test strategy, planning, implementing and quality assurance for large complex projects

Teaming with business organizations to facilitate User Acceptance Testing (UAT)

Coaching teams members with a goal of fostering an innovative and inclusive team-oriented work environment

Sharing your knowledge and developing engagement tools and enablers to build capability for the practice

Cultivating business development opportunities and supporting sales.

To qualify, you must have

Bachelor's degree in Computer Science, Engineering, Accounting, Finance or a related field and at least 5 years of relevant work experience

At least 4 years of Guidewire experience

Experience working in the insurance sector

Strong Experience on Guidewire PolicyCenter, ClaimCenter, Billing Center and rating engine and integration experience working with external vendors.

Good test knowledge on rating concepts such as premium calculations, discounts and surcharges coverages

Strong quality engineering skills with test automation experience in tools such as Selenium, Rest Assured, etc.

Good knowledge and experience on SOAP and REST services test concepts

Strong property & casualty Insurance domain knowledge across personal and commercial products, its risks and coverages.

Should be good at augmenting QE practice go to market capabilities in the service delivery.

Tools / Frameworks / Software Skills : Selenium, RestAssured, Cucumber, IntelliJ, SOAP UI, Postman,Oracle SQL Developer, Gitlab, Jira, Xray, Hexawise.

Excellent collaboration and teaming skills in diverse environments

Technical competency experience with Test Strategy & Operating Model Development, Testing Center of Excellence / IT Transformation Program Management, Test Automation Framework Architecture, Agile Test Management, User Acceptance Test Coordination, IT Organizational Change Management, Performance Testing Program Management, Customer Relationship Management, Enterprise Resource Planning, Enterprise Data Management, IT Life cycle Management or IT Delivery Management

Ideally, you'll also have

Approximately 5 years of financial services experience, including, prior consulting experience

Guidewire certifications

Relevant industry certification such as, CISSP, CISM, CISA, CBCP, ITIL, PMP or other specialized IT certifications

A "go-getter" attitude, passion to constantly learn, improve and perform at the highest level

What we look for

We're interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy and variety in this role, so you'll also need the ability to be nimble, take initiative and seek out opportunities to improve our current relationships and prioritize participation in practice initiatives that will generate a long term pipeline of sales for the firm. If you're serious about progressing and ready to take on some of our clients' most complex issues, this role is for you.

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,600 to $197,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,900 to $224,700. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter / Summer breaks, Personal / Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

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