Quality Assurance Manager - Ft Carson
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Serve Those Who Serve
At Compass Group, we take pride in providing exceptional dining experiences for the men and women who dedicate their lives to serving our country. Joining our military dining team means becoming part of a mission that goes far beyond food, it's about gratitude, respect and service with purpose. Every meal you prepare, every guest you greet, every detail you deliver is an opportunity to honor those who protect our freedom. We're looking for passionate people who believe that excellence in service is a way to give back, who find meaning in creating comfort, community and care for our nation's heroes. If you're ready to make a difference every day, join us and help us serve those who serve.
Job Summary
The Quality Assurance Manager is responsible for developing, implementing, and monitoring quality assurance programs across all food & beverage operations, purchasing, receiving, storage, and inventory management functions within a multi-unit hospitality complex. This position ensures compliance with food safety regulations, company standards, brand requirements, and operational procedures while maintaining product quality, inventory integrity, and cost control. The role works closely with culinary, CSDV, loading dock, purchasing, receiving, and finance teams to ensure consistent quality and operational excellence across all outlets.
Daily Duties and Responsibilities
- Inspect food production areas, kitchens, bars, warehouses, and storage facilities.
- Review receiving logs, temperature records, and quality inspection reports.
- Conduct spot checks of incoming deliveries.
- Monitor inventory transactions and variance reports.
- Verify compliance with sanitation and food safety standards.
- Investigate quality issues, guest complaints, and operational discrepancies.
- Meet with purchasing, culinary, warehouse, and outlet managers regarding quality concerns.
- Review vendor performance and product quality issues.
- Follow up on corrective action plans and audit findings.
- Prepare daily, weekly, and monthly quality assurance reports.
- Conduct employee coaching and compliance training sessions.
- Monitor expiration dates, product rotation, and storage conditions.
- Ensure all documentation and records are properly maintained.
Qualifications
- Hospitality Management, Business Administration, Supply Chain Management
- Minimum 57 years of quality assurance, food safety, purchasing, inventory control, or hospitality operations experience.
- Multi-unit hospitality, resort, casino, hotel, stadium, convention center, or food service experience preferred.
- HACCP Certification required.
- ServSafe Manager Certification or equivalent preferred.
- Strong knowledge of food safety regulations, inventory controls, purchasing procedures, and warehouse operations.
- Experience conducting audits and compliance inspections.
- Proficiency with inventory management and procurement software systems.
- Military QA Experience a plus