Quality assurance analyst Jobs in Orange, CA

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Remote Data Analyst will serve as an embedded analytics partner and subject matter expert to operational leaders across the organization. This role is responsible for transforming complex operational and performance data into actionable insights, dashboards, and recommendations that support business decisions, operational efficiency, and strategic initiatives. The analyst will work across multiple data domains and systems, identifying trends, diagnosing process breakdowns, and collaborating with cross-functional teams to implement and measure improvements. This position plays a critical role in elevating data-driven decision making across operational functions and enabling the organization to deliver consistent, high-quality outcomes. Job Responsibilities: * Perform routine and ad-hoc analyses across operational datasets to uncover trends, variance drivers, root causes, and performance risks. * Design, build, and maintain dashboards and reporting tools to enable transparency, monitoring, and proactive decision-making across business units. * Partner with cross-functional teams (e.g., Operations, Finance, IT, Quality, Compliance, Product) to investigate issues and develop data solutions. * Translate complex analytical findings into clear stories, business implications, and recommendations that influence strategic and operational decisions. * Support efforts to standardize data definitions, data quality checks, and KPI frameworks across operational domains. * Serve as an analytics resource and data steward for initiatives involving new systems, workflows, process redesign, or operational transformations. * Develop analytical models and forecasting tools to support capacity planning, performance improvement, and strategic initiative evaluation. * Identify opportunities to automate data collection, reporting, and workflow processes to increase efficiency and reduce repetitive manual effort. * Create visual storytelling artifacts that communicate insights effectively to both technical and non-technical audiences. * Support regulatory, compliance, or audit-related reporting as needed, ensuring accuracy and integrity of operational data. * Other duties and projects not listed above. Supervisory Responsibilities: This is an IC role, no supervisory responsibilities. Job Requirements: Experience: Required: * 3+ years of experience in data analysis, business intelligence, or operations analytics. * Experience using data to support process improvement, operations strategy, or performance management. * Understanding of calculation methodology, technical specifications related to Star Rating (HEDIS, CAHPS/HOS Survey, Admin, Part D) and overall Medical Advantage Quality Programs. Preferred: * Experience in a healthcare, insurance, or regulated environment. * Experience working with cross-functional or matrixed organizations. Education: Required: * Bachelor's degree in Data Analytics, Business, Information Systems, Economics, Public Health, or a related field. * 4+ years of direct relevant experience can be used to replace degree requirement. Preferred: * n/a Training: Required: n/a Preferred: Formal training in data analysis, data management, Lean/Six Sigma, or BI tools. Specialized Skills: Required: * Proficiency in SQL for data extraction and manipulation. * Experience with a Business Intelligence platform (e.g., Power BI, Tableau, Looker). * Strong analytical and problem-solving skills with the ability to translate data into meaningful insights. * Ability to clearly communicate complex concepts to both technical and non-technical audiences. * Understanding of core operational concepts (e.g., workflows, KPIs, SLAs, process improvement). Preferred: * Experience with Python, R, or advanced analytics tools. * Knowledge of data governance or master data management principles. * Experience in automation, workflow optimization, or building scalable data pipelines. * Familiarity with Medicare Advantage, value-based care, or payer operations. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $70,823.00 - $106,234.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at https://reportfraud.ftc.gov/#/ . If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email careers@ahcusa.com .