Quality assurance engineer Jobs in Grand Rapids, MI

Summary:
This position is to assist the Quality Manager in customer complaint resolution, non-conforming material control, internal and external corrective actions, supplier development & monitoring and maintaining IATF 16949 conformance.

Essential Duties and Responsibilities:

• Issue and tracks supplier corrective action.
• Evaluates supplier requests and review supplier PPAP submissions.
• Assist with document control to maintain conformance with the IATF 16949 standard.
• Visit customers on an as needed, proactive basis; negotiate settlements with customer on quality issues.
• Assist with the maintenance of the calibration system for product and process instruments. Perform calibration or outsourcing of calibration. Update the ERP system as required.
• Backs-up Quality Manager in the event of absence.
• Completes assigned corrective action activities, in a timely and effective manner.
• Develops and maintains APQP documentation for core quality documents and inspection instructions.
• Work with cross-functional teams on Advanced Product Quality Planning and in the development of new/existing products.
• Coordinate, prepare and implement new/current program fixtures/gauges builds.
• Actively participate in the PFMEA's development.
• Prepare and update the Control Plan documentation.
• Plan and prepare PPAP submissions on new/modified products.
• Evaluate quality issues facilitating and reporting results of 8D meetings.
• Organize and follow-up with third party sorting, if required.
• Participate in training of team members when necessary.
• Review dimensional reports, perform statistical studies, report data and facilitate problem solving.
• Create/update Procedures, SWI, and Visual Aids.
• Follow-up daily on customer websites and update as required.
• Perform other duties as required.

Supervisory Responsibilities:

• None.

Qualifications:

• Ability to perform each essential job function.

Education and Experience:
High School Diploma or G.E.D. minimum. Associates degree in technical field – Preferred combination of education and experience. Three to five years proven experience and/or training or a combination of experience and education.

• Post-secondary graduate with a technical diploma or a certificate in Quality Engineering (CQE).
• Knowledge of Advanced Product Quality Planning, Production Part Approval Process submissions, GD&T, Flow Diagrams, FMEA's, Control Plans, Statistics, Statistical Software Minitab and fixture development.

Language Skills:

• Must be able to read, write, interpret and understand the English language.
• Ability to read and understand company policy handbook, work instructions and other communications.

Math Skills:

• Must have GD&T knowledge as well as basic algebra and a working knowledge/use of statistical data.

Reasoning Ability:

• Must be able to make quality decisions based on defined customer requirements as well as assist N-K team members in the prevention of production and shipping non-conforming product.
• Demonstrated ability to conduct root cause analysis using various problem solving techniques.

Physical Demands:

• Close vision with or without corrective lenses, distance vision, color vision, depth perception, peripheral vision and ability to adjust focus.
• Ability to occasionally lift and/or move up to 25 pounds.
• This position is required to regularly stand, sit, walk and use all four limbs.

System/Computer Requirements:

• Know the quality policy and able to interpret. Adhere to procedures and work instructions. Know where relevant system documentation is located.
• Practice continuous improvement.
• Must be proficient in all aspects of Microsoft Windows environment.
• Microsoft Word and Excel intermediate preferred.
• Knowledge and experience with ISO/TS16949:2009.
• Preferred Plex or similar ERP system experience.

Work Environment:
Office and Manufacturing environment. Exposed to moving mechanical parts. Noise level is normally moderate.