Quality assurance serp_jobs.h1.location_city

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977, we've been building an ecosystem of intuitive tools designed for public safety agencies, forensic labs, court systems, schools and other institutions. Through purposeful integrations and a selective growth strategy, we focus on improving workflows to help our customers achieve more efficient operations, better service and more just outcomes.

Our teams are driven by innovation, expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem, you'll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If you're passionate about making a meaningful difference, we'd love to hear from you.

The Role

As a Quality Assurance Analyst II, you have a solid foundation in software testing and a strong drive for quality. As a mid-level QA professional, you play a key role in planning, designing, and executing manual and automated tests to ensure the functionality and stability of our public safety applications. You will collaborate closely with cross-functional teams to drive quality across the software development lifecycle. This role will be aligned with Incident response and CAD products and will be on the front lines of driving quality for police and fire users. Your work will have a direct impact on providing excellent services to our customers and the citizenry they represent.

What You'll Do

• Design, develop, and execute comprehensive test cases and test plans based on product requirements and user stories.
• Evaluate that test case acceptance criteria has been met.
• Identify, document, and track software defects through resolution.
• Participate in code reviews, design sessions, and other Agile ceremonies.
• Collaborate with developers, product managers, and DevOps teams to ensure product quality throughout the release cycle.
• Analyze test results, generate reports, and provide feedback to stakeholders.
• Maintain and enhance test scripts, frameworks, and automation suites.
• Mentor junior QA team members and contribute to improving QA best practices.
• Performs other related duties as assigned to support team objectives, departmental needs, and overall organizational priorities.

What You'll Bring

Impress Us With

This position requires security clearances due to the nature of our work with public safety agencies. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance from the Government of Canada. Additionally, candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information, please visit Public Services and Procurement Canada for Reliability clearance details and the FBI's CJIS Security Policy Resource Center for CJIS requirements

Equal Opportunity

Versaterm is committed to building and supporting inclusion, diversity, and equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact info@versaterm.com.