Quality assurance manager Jobs in Naperville, IL

Your Job The Supply Chain Warehouse Quality Manager is responsible for leading and advancing quality execution across Molex AME warehouse operations, with primary responsibility for the Bolingbrook and West Coast distribution and quality hubs. This role ensures robust containment, inspection, and material control processes; drives compliance with ISO 9001 / IATF 16949 requirements; and partners cross-functionally with Supply Chain, Manufacturing, Customer Quality, and SQA to protect the customer and the business. This role is highly operational, hands-on, and accountability-driven, with clear ownership for warehouse-related escapes, containment effectiveness, repacking activities, and quality performance within the AME supply chain network. What You Will Do Warehouse & Supply Chain Quality Leadership * Own quality performance for warehouse and distribution operations, including inbound inspection, containment, sorting, repacking, and material segregation * Establish standardized warehouse quality processes to prevent escapes and reduce warehouse-driven defects and plant returns * Serve as the primary quality escalation point for warehouse issues impacting customers or downstream plants * Lead Layered Process Audits (LPAs) and Quality Concern Reports (QCRs) across warehouse, logistics, and shipping activities Compliance, Problem Solving & Escalations * Ensure compliance with ISO 9001 and IATF 16949; lead internal audits and support external and customer audits * Lead structured problem solving (8D, 5 Why, Ishikawa) and own corrective and preventive actions with sustained effectiveness * Lead containment strategies, quality holds, inspections, and sorting; validate effectiveness through data, audits, and trend analysis * Manage internal and customer escalations, acting as the quality focal point during customer audits, visits, and reviews Shipping, Logistics & Expedite Support * Provide quality support for urgent, high-risk, or escalated shipments, including expedites and hand-carry activities * Oversee customs clearance, documentation, risk assessments, and post-event reviews to prevent shipment delays Data, Continuous Improvement & Vendors * Develop and track warehouse quality KPIs and translate data into actionable insights for operating reviews * D rive continuous improvement to reduce defects, inspection burden, and cost of poor quality * Lead vendor onboarding, performance oversight, and contract execution (including MSAs) in partnership with Supply Chain, Legal, and Procurement People Leadership * Lead and develop warehouse quality engineers, technicians, inspectors, and third-party resources * Set objectives, manage performance, and support training, coaching, and succession planning * Foster a culture of ownership, discipline, and prevention across warehouse quality, operations, and vendor teams Who You Are (Basic Qualifications) * Bachelor's degree and/or 5+ years of progressive experience in Quality or Supply Chain Quality, including 3+ years in a leadership or supervisory role * Working knowledge of ISO 9001 and IATF 16949 quality standards * Hands-on experience with containment, inspections, nonconformance management, and corrective actions What Will Put You Ahead * Experience in warehouse, distribution, or logistics quality operations * Lead Auditor or Internal Auditor certification of ISO 9001 and IATF 16949 quality standards * Experience supporting customer quality escalations tied to supply chain or logistics * Strong SAP quality module familiarity (QN module, MM, Q-Hold, inspections, material status) This role is not eligible for VISA Sponsorship or transfer. For this role, we anticipate paying $105,000- $145,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here . Who We Are As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here , aquí , or tu ). #LI-CK1