Quality assurance specialist Jobs in Los Angeles, CA

Quality Assurance - Compliance Specialist

Crystal Stairs, Inc. Improving the Lives of Families through Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Quality Assurance- Compliance Specialist

100% Onsite - Location: Los Angeles, CA 90056

What We're Looking For:

Crystal Stairs is seeking a Compliance Specialist for our Compliance Unit. Under general supervision, the Compliance Specialist is responsible for supporting the Agency by implementing an effective compliance program that includes monitoring adherence to legal, regulatory, contractual and policy requirements, performing risk-based compliance monitoring and assisting in audit preparation. The role requires a high level of confidentiality and attention to detail.

Responsibilities:

• Conduct internal monitoring reviews to assess compliance with laws, regulations, funding contracts and Agency policies and procedures.
• Support the internal monitoring review process for administrative functions.
• Assist with preparing detailed compliance reports and dashboards for management to support strategic planning and decision-making.
• Monitor key compliance metrics and trends; identify and report areas of risk; monitor adherence to corrective action plan.
• Maintain and update compliance tracking systems and databases.
• Provide administrative support for external monitoring reviews and audits by gathering documents and coordinating interviews. Assist supervisor with providing training.
• Participate in work groups, committees, and ad hoc teams.
• Perform other duties as assigned by Supervisor.

Experience, Knowledge, Skills, and Abilities You Should Possess:

• Bachelor's degree from an accredited university is preferred; relevant work experience in compliance or auditing may be substituted for formal education.
• Minimum of one to two years of compliance, quality assurance, risk management or internal audit experience working in subsidized child care, Head Start, or other government-funded social service programs.
• Basic knowledge of compliance or risk. Demonstrated proficiency in Microsoft Office Suite and familiarity with compliance databases.
• Strong analytical skills and attention to detail. Ability to interpret and apply complex regulations. Excellent verbal, written, and presentation communication skills. Strong customer service orientation. Ability to work effectively with diverse groups.

Total Package of Benefits

• Medical/ Dental/ Vision - 95% paid by employer
• Pet Insurance
• Employee Assistance Program
• Voluntary Life and AD&D for Employee, Spouse and Children
• 401k Matching Options
• Flex Spending (Health Care and Dependent Care)
• Mutual of Omaha (STD, Accident, & Critical Illness)
• Generous Sick and Vacation Time
• Paid Holidays + Paid Winter Break from 12/24 - 1/1 (for select positions)
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.