Quality assurance tester [h1.location_city]
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Quality assurance tester • irving tx
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Job Description
Job Description
POSITION : Quality Assurance Specialist
Under close supervision. The Quality Assurance Specialist performs routine monitoring work and is responsible for using statistical sampling, auditing, and observation of work in progress to evaluate compliance with policies and procedures and adherence to contract requirements. Provides technical assistance on workforce services programs and services. Identifies areas for improvement and suggests enhancements.
OVERVIEW :
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Provides technical assistance on workforce services programs.
- Conducts monitoring procedures such as data gathering, data review / analysis, and document / case file review, verification, and criteria development and make recommendations for improvement as appropriate.
- Maintains appropriate documentation on all program reviews.
- Provides all required monitoring documents by deadline to Quality Assurance Manager.
- Communicates effectively with Management and staff using good judgment and diplomacy.
- Performs daily case readings of eligibility criteria completed by Child Care Services Center staff.
- Reviews and submits response in formal format to Quality Assurance Manager.
- Adapts to new programs and software for each individual assignment.
- Maintains knowledge on current and future programs to ensure compliance.
- Performs other related duties as assigned.
Skills / Qualifications :
EEO / AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made on the basis of individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
Pre-employment Drug Testing / Background Check Required. C2 Global Professional Services, LLC is an equal opportunity employer / program. Auxiliary aids and services are available upon request to individuals with disabilities. Relay Texas : 800.735.2989 (TDD) and 800.735.2988 (Voice) or 711