Quality auditor serp_jobs.h1.location_city

Job Summary :

We are seeking a reliable and detail-oriented Night Auditor to work overnight shifts. The ideal candidate should have excellent communication customer service and organizational skills and be able to work independently with minimal supervision.

Key Responsibilities :

• Check-in and check-out guests confirm reservations assign rooms and issuing keys.
• Handle guest requests concerns and complaints promptly and professionally.
• Process payments and transactions including room charges cash debit or credit.
• Ensure the common area and lobby are clean and presentable.
• Run daily reports such as arrivals departures and special requests checking for accuracy.
• Maintain front desk supplies and equipment.
• Coordinate with housekeeping and maintenance to track room readiness.
• Answer guest calls and provide information about the property and local attractions.
• Perform administrative duties including filing and updating records.
• Safeguard guest information and handle confidential records with integrity.
• Other duties as assigned.

Requirements :

Physical Demands :

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1