Quality control assistant serp_jobs.h1.location_city

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.

As the Enterprise Quality Assurance Analyst Assistant , you will learn to support the Quality Assurance Bureau through all the phases of the System Development Life Cycle (SDLC) including system design , development testing , and implementation. You'll gain knowledge of testing best practices, perform analytical IT studies , and conduct application testing using testing tools. This role offers hands on experience collaborating with subject matter experts and IT Partners to troubleshoot defects , develop and execute test scripts , and implement quality system changes. Our team drives creative IT solutions to modernize FTB technical environment , and we are seeking someone eager to learn , take the initiative , and work effectively (in teams settings) within the Software Engineering Domain.

About the Technology Services Division (TSD) The mission of TSD is to securely deliver and support information technology solutions and services essential to the success of the FTB's mission. By acting on our TSD mission, we will realize our vision of a collaborative and diverse team of IT experts who further innovation and empower our business partners to accomplish their goals. Read more about FTB .

Learn more about other FTB technical roles at this FTB microsite . Need help understanding the hiring process or have questions about FTB? We'd love to talk to you! Before applying, read through these step by step instructions to apply, or contact us at IT.Recruit@ftb.ca.gov . Please include the job control (JC) number and the position title in the subject line.

Additional positions may become available (RPA 2425-01125).

Please complete this optional survey letting us know how you heard about this position by clicking here .

You will find additional information about the job in the Duty Statement .

Working Conditions

This position is eligible for remote-working within California based on departmental guidelines and operational need. Some in-office presence required.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• STUDENT ASSISTANT

Additional Documents

Position Details Job Code # :

JC-497327

Position #(s) : 564-962-4870-XXX

Working Title :

Enterprise Quality Assurance Analyst Assistant

Classification :

STUDENT ASSISTANT $3,167.00 - $3,480.00 A

$3,389.00 - $3,724.00 B

$3,623.00 - $3,988.00 C

$3,878.00 - $4,268.00 D

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions : Multiple

Work Location : Sacramento County

Telework : Hybrid

Job Type : Student Assistant

Department Information

Our mission is to help taxpayers file timely and accurate tax returns, and pay the correct amount to fund services important to Californians.

FTB fosters an environment of equity and inclusion for all and we welcome everyone to be part of our diverse workforce.

Department Website : Special Requirements

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to www.dhs.gov / e-verify .

For Student Asst. only : Must be a college student enrolled in classes during the regular term (Fall, Spring and Winter, if applicable), at an accredited college or university and carrying a minimum of six semester units (or nine quarter units for undergraduate students), with a grade point average of 2.0 or higher. Students who are majoring in, enrolled in, and / or have been enrolled in curriculum relating to Business, Information Technology, Communications, Public Policy or equivalent are encouraged to apply.

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172 : All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date : 11 / 13 / 2025

Who May Apply

This is a non-testing classification, therefore anyone meeting the minimum qualifications listed on the classification specification may apply for this position. Individuals who are, or have been, a dependent child in foster care, a homeless youth, or a formerly incarcerated youth as defined by Government Code section 18220 are encouraged to apply and will be given priority. If you are applying under this eligibility status, please note on your application your eligibility by stating "preference under Government Code section 18220". Please note that prior to appointment, individuals claiming preference under one of these categories will be required to furnish documentation establishing their eligibility.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination / Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below :

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to :

Franchise Tax Board

Classification and Hiring Unit

Attn : Erik Kelsch / IT Workforce

P.O. Box 550

Sacramento , CA 95812-0550

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at :

Franchise Tax Board

Classification and Hiring Unit

Erik Kelsch / IT Workforce

9646 Butterfield Way

Sacramento , CA 95827

Drop off at Welcome Center in Main Lobby (may be non-operational on weekends and holidays)

07 : 00 AM - 06 : 00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job :

Three professional references, including name, title, and phone number.

A cover letter is required and must be included.

Describe a software or hardware project you completed. What was the project and main objective? How did you approach analyzing and planning the project using SDLC principles?

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate :

We encourage applications regardless of whether you think you meet 100% of these skills below.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate's ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements.

Benefits Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Board offers the following :

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website : Special Requirements

Classification & Hiring Unit

(916) 845-5323

Shana.Carlisle@ftb.ca.gov

Hiring Unit Contact :

Erik Kelsch / IT Workforce

(916) 845-4767

Erik.Kelsch@ftb.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact : EEO Office

(916) 845-2860

California Relay Service : 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include :

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.

Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the "Application Instructions" section.

Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Examination Information

This is a non-testing classification; no exam is needed.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.