[breadcrumb.workplace_remote] Quality control [h1.location_city]

Esr Quality Control Analyst

Come join our amazing team and work from home! The ESR Quality Control Analyst will be responsible for ensuring the accuracy, completeness, and compliance of all data and financial reporting associated with excess servicing portfolios. Conducts detailed reviews of data tapes, remittance files, investor reports, bank reconciliations, and quarterly audits. Work closely with the ESR advance facility associates and Manager to validate information, identify discrepancies, and ensure timely resolution of issues. Perform all duties in accordance with the company's policies and procedures and all applicable US state and federal laws and regulations. The pay for this position is $28.00 - $33.00 an hour.

What you'll do :

• Review, validate, and approve data tapes to ensure accuracy of loan-level information and alignment with servicing system records.
• Conduct monthly audits for various aspects of ESR reporting, including but not limited to loan level detail review, control testing, draft, and complete audit exception / citation detail.
• Analyze and reconcile remittance files, ensuring proper reporting of cash activity, investor distributions, and servicing fee calculations.
• Perform quality control review of monthly and quarterly bank reconciliations, verifying balances, deposits, withdrawals, and exception items.
• Complete audit packages received from investors, accurately and in accordance with established audit timelines and standards while adhering to investor requirements.
• Identify variances, data inconsistencies, or reporting gaps / trends, and work with internal teams and associates to research and resolve issues.
• Supporting internal and external audits by providing required documentation, explanations, and trend analysis.
• Maintain documentation of QC findings, approvals, and follow up items in accordance with internal policy and investor standards.
• Maintain compliance with servicing agreements, regulatory standards, company policies, and procedures.
• Conduct a first level review of Analysts to ensure accuracy and completeness.
• Function as subject matter expert and back up to Supervisor as needed.
• Assist in daily / weekly / monthly report preparation and distribution.
• Escalate matters of continued non-compliance and / or recommendations for improvement to leadership team.
• Participate in monthly compliance meetings and assist with special audits, as necessary.

What you'll need :

Our Company : Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience.

What We Offer :

Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.