Quality control [h1.location_city]

Job Description

Job Description

The Quality Manager is responsible for ensuring product and process quality through proactive improvement initiatives and strong leadership. The role focuses on customer satisfaction, continuous improvement, and operational excellence while managing quality metrics, audits, corrective actions, and supplier performance.

Position Responsibilities

May include :

• Be the chief advocate for the Customer, ensuring that we have a sense of urgency and are focused on customer satisfaction in all areas.
• Through a comprehensive set of established metrics, track and communicate the current state of operations and manage the site’s achievement of stated quality goals.
• Drive a culture of continuous improvement and assuring quality by virtue of system adherence.
• Oversee and manage the Corrective and Preventive Action system for corrections to product designs, supplier issues, manufacturing processes, and the Quality Management System.
• Communicate internally regarding current quality problems such as problem descriptions, status, root cause analysis, and resolution timetable.
• Take an active and visible leadership role in the development and launch of new products.
• Manage and report on the speedy resolution of any and all current quality issues.
• Ensure product design changes have been fully verified and validated prior to implementation.
• Work with Supplier Quality and Reliability to ensure supplier changes are fully qualified after implementation.
• Work with Manufacturing Engineering to ensure that all manufacturing process changes are qualified prior to implementation.
• Ensure the Quality Policy is understood at all levels at the site and used to guide decision-making.
• Use extensive knowledge and experience to advise, counsel, and train site personnel on the application of quality tools.
• Manage all aspects to ensure smooth operation of the Quality Department, including work assignments, scheduling, hiring, performance management, and budgets.
• Support Engineering with Machine and Tooling validation.
• Manage and coordinate third-party ISO 9001 audits and UL / ETL inspections.
• Develop PPAP packages for certain customers.
• Support Purchasing in qualifying new suppliers.
• Perform statistical analysis to drive improvement.
• Oversee raw material receiving inspection, calibration, product / process audits, and quality lab testing.
• Provide Quality Support to other Quietflex Plants as needed.
• Perform additional projects / duties to support ongoing business needs.

Nature & Scope

Knowledge & Skills

Experience

Education / Certification

People Management

Yes

Physical Requirements / Work Environment

Reports To

SVP of Engineering

Compensation

$107,550.00 to $134,695.00

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV / AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.