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Quality control technician • madison wi
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Job Type Full-time Description.Under the direction of the Operations Manager, the Customer Support Agent handles a high volume of calls from hearing care provider accounts through phone and email.A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Our Quality Engineer will play a pivotal role in developing, implementing, and sustaining a structured quality management system for the plant.
This role requires both strategic vision and hands-on ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Traffic Control Flagger you will play a crucial role in : .Establishing and maintaining safe work zones using the proper equipment.
Collaborating with team members to ensure the safety of all.Man...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Mosquito Control Technician Job Description : .Trained expert who provides a remarkable client experience.Travel to each client's home or business.
Treat standing water with larvicide.Apply a barr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Under the direction of the Operations Manager, the Customer Support Agent handles a high volume of calls from hearing care provider accounts through phone and email.
Agents perform ordering of heari...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
A Walbec Group Company Waukesha, WI.New to construction? Perfect! We're looking for motivated people from ALL backgrounds.
Whether you're starting your career, changing industries, or lookin...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Any candidates that are considered for this position will be contacted by phone so please be sure to provide a good contact phone number.
The Requirements for the job include Experience not needed a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives.Catalent is dedicated to delivering unparalleled service to pharma, biotech, and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Arrowhead Pharmaceuticals, Inc.Nasdaq : ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them.Using a bro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
RegularThe Quality Technician I supports Agropur’s commitment to food safety and quality by monitoring and verifying production parameters in accordance with Quality programs.The Quality Tech...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This position is of high visibility and key to the succession plans of the business.The Quality Engineer working within the company Business Management System supports Production Manufacturing Engi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Cardinal Health Sonexus Access and Patient Support.Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can acces...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Senior Manager, Quality Control.At eGenesis, we aspire to deliver safe and effective human transplantable cells, tissue and organs utilizing the latest advancements in genome editing.Genesis is see...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Career Advancement Opportunities.General Manager or Franchise Owner.FlyLock Security Solutions - Madison and is key to the growth of the company.
All Access Control Technicians must have the ability...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Quality Control Specialist (Virtual Assistant).Compensation starts at $1,500 per month (US Dollars).Read the entire ad before applying.
You must follow the specific instructions to be considered.If ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Sub-Zero, Wolf, and Cove the leading manufacturer of luxury kitchen appliances is a longstanding, family-owned company in the Madison area.
Icons of design and paragons of performance and quality, S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
A Walbec Group Company Waukesha, WI.New to construction? Perfect! We're looking for motivated people from ALL backgrounds.
Whether you're starting your career, changing industries, or looking for st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Job Title : Medical Device Quality Inspector.Location : Femrite Drive, Madison, WI - 53718.Responsible for assuring that materials, activities, processes, and specified conditions related to the dail...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
SHINE Technologies is seeking a Quality Technician to support compliance to ISO 9001 : 2015 for our SHINE Systems and Manufacturing division and AS9001-D for our Phoenix Neutron Imaging facility.The ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Customer Support Agent and Quality Technician
Johnson Fitness & WellnessMadison, WIjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionProcess hearing aid orders, repairs, returns and L&D claims Support multiple queues Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way. Create orders within CRM system Maintain a positive approach with consumers Adherence to quality control and hearing aid technical workflows Document and maintain comprehensive customer case records. Escalate necessary cases to manager Efficiently utilize tools and resources Assist with identifying key customer trends and communicating to appropriate stakeholders Achieve and maintain posted KPIs including but not limited to order accuracy, availability, and quality. Promote a positive and collaborative team atmosphere with co-workers. Build and maintain working knowledge of products. Complete all required training and ongoing education. Other projects as needed Minimum high school diploma or equivalent required Demonstrated customer service experience required Minimum of 1 year call center experience preferred Knowledge or experience with hearing aids is a plus Bilingual English / Spanish is encouraged Working knowledge and experience with Microsoft Office suite Zendesk and CRM experience preferred Excellent written and verbal communication skills Think critically to analyze and solve problems Maintain protected health information confidentiality Effective interpersonal, verbal, and written communication skills Cross functional / departmental collaboration Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks, improving current work Effective Decision Making Unwavering attention to detail and commitment to world-class quality Demonstrates respect for others. Versatility, agility and willingness to learn. Operates with a high degree of personal accountability. Projects a positive and professional demeanor to all internal and external customers and business partners Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs
Job Type Full-time Description
Position Overview
Under the direction of the Operations Manager, the Customer Support Agent handles a high volume of calls from hearing care provider accounts through phone and email. Agents perform ordering of hearing aids and supplies, minimal technical troubleshooting and technical quality assessment of hearing aids in accordance with company policies and procedures. This is a non-supervisory position.
Responsibilities
Provide Outstanding Service to hearing care provider accounts :
- Maintain good attendance and adherence to schedule.
- Answer and respond to a high volume of phone calls, emails from customers in need of ordering hearing aids and
supplies
Requirements
Education :
Experience :
Other Requirements :
Skills
processes; and assisting others when necessary.
Benefits : We offer an excellent compensation package and team-oriented work environment with growth opportunities.
Some of our outstanding benefits include :
EOE / M / W / Vet / Disability
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