Quality technician Jobs in New Orleans, LA

JOB DESCRIPTION

Your job is more than a job.

Make a Difference Every Day

At LCMC Health, we're committed to delivering Extraordinary Care, Human Touch. Behind every safe patient experience is a team dedicated to improving processes, preventing harm, and ensuring the highest standards of quality. If you're passionate about making healthcare safer, driving meaningful change, and collaborating with multidisciplinary teams, we'd love to have you join us.

As a Clinical Quality & Patient Safety Specialist, you'll partner with physicians, nurses, leaders, and frontline team members to create a culture where patients and employees thrive. You'll use data, evidence-based practices, and your clinical expertise to identify opportunities, solve complex problems, and lead initiatives that improve the care we provide every day.

What You'll Do

Champion Patient Safety

• Lead and facilitate patient safety and quality improvement teams focused on reducing preventable harm.
• Educate and coach leaders, managers, and frontline staff on patient safety best practices.
• Partner with clinical teams to implement evidence-based strategies that improve patient outcomes.
• Review safety events and collaborate with teams to identify opportunities for learning and continuous improvement.

Drive Quality Improvement

• Develop and manage performance improvement projects, including project charters, timelines, PDSA cycles, and measurable outcomes.
• Monitor quality indicators and collaborate with departments to improve performance and regulatory compliance.
• Serve as a trusted resource and educator for healthcare professionals and medical staff.
• Facilitate multidisciplinary initiatives that reduce hospital-acquired conditions and improve patient care.
• Coordinate OPPE and FPPE activities in accordance with organizational policies and accreditation standards.

Turn Data into Better Care

• Collect, analyze, and interpret clinical quality data, including mortality reviews, adverse drug reactions, hospital-acquired conditions, quality indicators, and other performance measures.
• Prepare reports and presentations that help leaders and physicians make informed decisions.
• Support ongoing data tracking and performance monitoring to drive measurable improvements.

Support Clinical Excellence

• Collaborate in the development and revision of clinical policies, competencies, and best practices.
• Partner with the Epic team and clinical departments to promote documentation excellence and regulatory compliance.
• Serve as a clinical resource for quality and patient safety initiatives across the organization.

Strengthen Risk Management

• Assist with investigations and risk assessments through chart reviews, witness interviews, documentation review, and action planning.
• Collaborate with leaders to identify trends and implement strategies that reduce organizational risk.

Ensure Regulatory Readiness

• Help maintain compliance with standards established by CMS, The Joint Commission, the Louisiana Department of Health, and other regulatory agencies.
• Stay current on evolving regulations and educate departments on new requirements.
• Partner with hospital teams to ensure continuous survey readiness and support successful accreditation outcomes.

What You'll Bring

• Active Louisiana Registered Nurse (RN) license required.
• Minimum of two years of experience in one or more of the following:HealthcarePatient SafetyQuality ImprovementClinical CareMedical RecordsRevenue IntegrityData Analysis

Why You'll Love This Role

This is more than a quality position—it's an opportunity to improve lives every day. Your work will directly influence patient outcomes, support caregivers, strengthen clinical excellence, and help shape a culture of safety across LCMC Health.

If you're energized by collaboration, inspired by continuous improvement, and passionate about making healthcare better for every patient, you'll find your purpose here.

WORK SHIFT:

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

About New Orleans East Hospital

New Orleans East Hospital, vital to LCMC Health’s incredible community of care, has been New Orleans East’s and the surrounding community’s trusted healthcare leader since 4, embodying our mission of not only superior care, but healthcare with heart, courtesy, concern, kindness, and welcoming spirit for everyone. Learn more about New Orleans East Hospital and our Leapfrog “Grade A” Hospital Safety distinction.

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.

2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.

3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.

4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

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