Radio operator [h1.location_city]
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Radio operator • renton wa
Radio Dispatcher
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Position Overview
SDOT has an exciting opportunity for a highly collaborative and detail?oriented Radio Dispatcher to join our 24 / 7 Radio Dispatch Office within Maintenance Operations. This office remains staffed continuously and operates 24 / 7, 365 days a year. The Radio Dispatcher receives calls from both internal and external customers and creates work orders in the work management system for field staff response.
This role requires strong communication, problem?solving, and the ability to work under changing priorities while interacting with the public and departmental staff.
Responsibilities
- Answer phone calls from citizens regarding public safety hazards and community conditions, determining the appropriate response.
- Dispatch field personnel or contact other agencies as appropriate.
- Operate two?way radios to communicate during daily activities and emergencies.
- Provide excellent customer service information to citizens regarding work in progress.
- Relay information or requests from citizens to work crews, field personnel, or supervisors.
- Receive and route information among field crews.
- Write or type work orders, code and assign project numbers, and send and distribute requests to the appropriate departments or field offices.
- Maintain logs of department activities and compile payroll information, maintenance statistics, and / or personnel information.
- Monitor equipment such as building alarms, CCTV cameras, and dispatch information as needed.
- Perform data entry (timecards, equipment updates).
- Type correspondence and reports, and document calls and field crew activity.
- Support department goals in promoting diversity and social justice.
Minimum Qualifications
Preferred Experience
Other Requirements
Hiring Process
Applications are reviewed after the posting closes. Qualified candidates must submit the following :
Salary and Benefits
The full salary range for this position is $33.10 $37.06 per hour.
The City of Seattle offers a comprehensive benefits package, including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long?term disability insurance for employees and their dependents. More information about employee benefits is available on the Citys website at https : / / www.seattle.gov / human-resources / benefits / employees-and-covered-family-members / most-employees-plans
Equal Opportunity
This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The Department encourages people of all backgrounds, including people of color, immigrants, refugees, women, LGBTQ people, people with disabilities, veterans, and those with diverse life experiences to apply.
Accommodations
Accommodations for people with disabilities are provided on request.
Drug Free Workplace
The City is a Drug Free Workplace.
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