Ranch manager h1.location_city

Description

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta

G.U.E.S.T. standards.

· Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary.

· Prepare all bar items and associated supplies, equipment, and materials.

· Mix and serve alcoholic and nonalcoholic drinks to patrons of bar and proactively sells the pool area of the hotel, evening socials and Banquet events.

· Monitor area to ensure adequate supplies of beverage, napkins, condiments, etc. are available to serve all guests.

· Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving sizes, and garnishment methods.

· Perform cashier duties as required. Manage a bank of $300-$500.

· Should have good knowledge of food and beverage menu and coordinate with Food & Beverage leader in daily/weekly drink specials and on-going promotions.

· Responsible for answering all telephone calls and directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.

· Ensure correct posting in POS system for communication to the service and kitchen.

· Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.

· Assist in packaging, pick-up and delivery of orders to guest rooms.

· Ensure procedures are followed to ensure the security and proper storage of beverage products, inventory, and equipment and to minimize waste.

· Maintain clean, neat, and well-organized work and bar area; wipe down and sanitize bar area throughout the day, clean and clear tables sweep and mop floor, clean floor mats, take out trash receptacles at end of shift.

· Assist the food service team transport all food and beverage items and associated supplies, equipment, and materials to and from designated areas.

· Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish food items and areas as necessary.

· Assist the food service team in the set-up and breakdown meeting rooms as required or requested during banquet & catering events; serve, maintain, and clean for all food and beverage service as part of all hotel meetings as needed.

· Assist in the kitchen as required or requested; washing dishes, pots and pans. Receiving, break down and stocking food & beverage, and supply deliveries as needed.

· Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.

· Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements.

· Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state

and local laws, brand standards and hotel requirements.

· Perform other duties and responsibilities as assigned.

Additional Job Information/Anticipated

Pay Range

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.