Reservations agent [h1.location_city]

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This is a work from home position for candidates who reside in the states of Florida, Georgia, and South Carolina. Due to business constraints, candidates outside the states of Florida, Georgia, and South Carolina will not be considered for this position and should not apply.

Our next new hire training class is scheduled to start on January 30th, 2026

How You'll Shine

As an Inbound Reservations Agent, you'll make booking vacations a breeze for owners. First, you'll learn everything you need to know about our timeshare products, brands, resorts, and destinations. Then you'll have the option to work from home, taking calls from owners who are excited to plan their dream getaways.

Though no two days are the same, you'll have the opportunity to :

Make reservations for owners

Closing skills, influencing, and the ability to provide a sense of urgency with live inventory is a must

Troubleshoot reservation issues and help owners change or cancel existing reservations

Ask discovery questions to learn more about owners' vacation preferences

Become an expert on our resorts, amenities, and destinations

Check resort availability and suggest alternative dates or accommodations if needed

Confirm reservation details to ensure accuracy and explain policies

Educate owners about vacation insurance and points protection

Provide assistance with additional travel planning

Answer questions about the vacation club product and how it's used

Pay and Schedule : $16.50 per hour

Training schedule (4 weeks) :

9 : 00am - 6 : 00pm EST

Initial schedule after training :

Monday - Friday : 1 : 30pm - 10 : 00pm EST

Saturday - Sunday : 11 : 30am - 8 : 00pm EST

A specific 40-hour schedule will be given in training

What You'll Bring

Passion for travel and hospitality

Good listening and conversational skills

Ability to quickly build rapport with customers

Willingness to work evenings, weekends, and holidays

Six months of customer service or sales experience

Basic computer skills

A high school diploma or GED

How You'll Be Rewarded :

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include :

Note : Temporary and / or seasonal associates are ineligible for Paid Time Off.

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identify theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com , including the title and location of the position for which you are applying.