Retail director serp_jobs.h1.location_city

Director, Salesforce Retail North America

Job Requirements : As the Director, you will be responsible for all client interfaces within a group of accounts across the Retail vertical in the North America region. You will work with the wider market facing and delivery team to build the portfolio and account plans and deliver business growth and client management for the Salesforce ecosystem of services and solutions. Develop and execute comprehensive sales strategies to drive revenue, margin, and practice growth, including net new account acquisition. Build and expand a high-value Salesforce portfolio exceeding $20M by owning the full opportunity lifecycle : Prospect, Evaluate, Propose, and Close Manage strategic client relationships and serve as a trusted advisor to C-suite executives, positioning Simplus as a preferred partner for digital and Salesforce-led transformation. Create and execute detailed account plans in collaboration with Salesforce and client teams, aligning on business priorities, identifying whitespace opportunities, and driving joint value realization through roadmap planning. Partner with Infosys (parent company) client managers, sales executives, and consulting leaders to source, shape, and lead qualified opportunities, managing all pre-sales activities end-to-end. Leverage industry and client insights to collaborate with solution leaders in designing tailored Salesforce offerings and go-to-market plays that address specific industry and account needs. Drive thought leadership by authoring white papers, blogs, and market insights that influence the dialogue around digital transformation, AI, and Salesforce innovation in Retail. Stay ahead of the curve by keeping up with Salesforce product innovations, industry trends, and relevant certifications to bring forward-looking perspectives to clients. Ensure delivery excellence by working closely with delivery managers to address challenges, reinforce client satisfaction, and maximize delivered value. Manage Salesforce alliance relationships by partnering with AEs, RVPs, and PSMs to align on territory strategy, co-sell motions, and joint pursuits driving co-sell revenue across Retail accounts.