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Retention specialist • usa

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Retention Specialist

Retention Specialist

Anticimex CarolinasMatthews, NC, US
serp_jobs.job_card.full_time
The Customer Retention Representative is responsible for maintaining the current customer base.This position manages all aspects of customer cancellations, handling escalated accounts, analyzing se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
RETENTION SPECIALIST

RETENTION SPECIALIST

Peco FoodsBay Springs, MS, United States
serp_jobs.job_card.full_time
The Retention Specialist is responsible for developing and implementing strategies to reduce turnover by improving employee engagement and job satisfaction. Essential Job Functions / Duties : .Develop a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

Dealer SpikeWashington, DC, US
serp_jobs.job_card.full_time
The Retention Specialist is responsible for retaining customers and revenue.Will respond to customer inquiries through email or phone ensuring that the challenges are resolved.The ability to demons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Retention Specialist

Retention Specialist

University of Wisconsin StoutLa Crosse, Wisconsin, USA
serp_jobs.job_card.full_time
Current Employees : If you are currently employed at any of the Universities of Wisconsin log in to Workday to apply through the internal application process. Under the leadership of the Director and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Specialist, Retention

Specialist, Retention

Department of Human ResourcesJacksonville, Florida, USA
serp_jobs.job_card.full_time
Academic Support & Success.The Retention Specialist performs a variety of duties with significant scope and complexity in the development and implementation of effective student retention strat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retention Specialist

Retention Specialist

PracticeTekLas Vegas, NV, US
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Retention Specialist Team : Customer Success Location : Las Vegas, NV Reports To : Director of Customer Success About PracticeTek Stop scrolling-your dream job might just be here!.At PracticeTek, we d...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Community Service Specialist

Community Service Specialist

Fedcap Rehabilitation ServicesKew Gardens, NY, United States
serp_jobs.job_card.full_time
T he Community Service Specialist is responsible for managing a caseload of job-seeking participants who engage in a Community Service assignment or who are enrolled in education or vocational trai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

LeadVentureKnoxville, TN, US
serp_jobs.job_card.full_time
The Retention Specialist is responsible for retaining customers and revenue.Will respond to customer inquiries through email or phone ensuring that the challenges are resolved.The ability to demons...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Community Service Specialist

Community Service Specialist

The FedCap GroupJamaica, NY, United States
serp_jobs.job_card.full_time
The Community Service Specialist is responsible for managing a caseload of job-seeking participants who engage in a Community Service assignment or who are enrolled in education or vocational train...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Retention Specialist

Retention Specialist

The Fedcap GroupNew York, NY, United States
serp_jobs.job_card.full_time
The Retention Specialist is responsible for identifying, developing, and maintaining a job retention system.This position will require you to work collaboratively with Case Manager, Job Developer, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Specialist Retention

Specialist Retention

Everon LLCWichita, KS, United States
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At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retention Specialist

Retention Specialist

LeClair Insurance AgencyPlano, TX, US
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Are you passionate about servicing insurance clients and thrive in a fast-paced, collaborative environment? Keep Reading about our Retention Specialist opening. At Insurance Partner Group, we ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retention Specialist

Retention Specialist

Help At HomeBrooklyn, NY, United States
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Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 cl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

Philadelphia StaffingPhiladelphia, PA, US
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Helping Members Renew Their AAA Membership.Guaranteed salary! Perfect for Retirees and Homemakers Flexible schedules $400. Training Bonus Our reps make $30.Convenient Northeast Philadelphia Location...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

Volunteers of America Greater New YorkBronx, NY, United States
serp_jobs.job_card.full_time +2
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York Ci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
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Case Manager / Benefits Specialist (Mobile)

Case Manager / Benefits Specialist (Mobile)

Volunteers of America-Greater New YorkNew York, NY, United States
serp_jobs.job_card.full_time +2
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York Ci...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

ExactCare PharmacyBoise, ID, US
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ExactCare is seeking a dynamic team player, who is a creative thinker and customer service advocate, to join our rapidly growing organization. The Patient Retention Specialist will spend their day a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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Retention Specialist

Retention Specialist

Medical GuardianProvo, UT, US
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Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc.Fastest Growing Companies, we're red...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
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RISK MANAGEMENT SPECIALIST

RISK MANAGEMENT SPECIALIST

Anthony L. Jordan HealthRochester, NY, United States
serp_jobs.job_card.full_time
The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) establ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Retention Specialist

Retention Specialist

Anticimex CarolinasMatthews, NC, US
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Retention Specialist

The Customer Retention Representative is responsible for maintaining the current customer base. This position manages all aspects of customer cancellations, handling escalated accounts, analyzing services, and pricing our customers are receiving and collaborating with all departments to ensure our customers are satisfied.

Responsibilities

  • Understanding a customer needs when it comes to cancelling and being able to overcome objections.
  • Interacts with customers via telephone or email to provide support and information on products or services.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Fields customer questions and complaints, when the issue is beyond the representative's knowledge, forwards to the assigned specialist or appropriate staff member.
  • Logistical planning and routing or service technician schedules.
  • A knack for outside-the-box thinking and a love of problem solving & creativity.
  • Communicate closely with the field team, managers, sales team, and other departments
  • Educate customers on service plans, minor pest knowledge, and general information on Killingsworth.
  • Take the initiative to problem solve, research, investigate, and come up with solutions for both customers and teammates creative fashions
  • Utilize and become familiar with technology new and old. Use Microsoft Teams, Outlook, Office, Pest Pac, and many other programs that are crucial to Sales Processes.

Qualifications

  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • 1-2 years Customer Service experience
  • Ability to work Saturday rotation from 10am-2pm (will have a day off during the week if scheduled).
  • The ability to multi-task and thrive in a fast-paced environment
  • The ability to effectively manage your time, prioritize multiple tasks, and maximize performance while remaining customer focused.
  • Strong verbal and written communication skills