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Revenue cycle management • usa
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Collections Team Lead
We are seeking a detail-oriented and experienced Collections Team Lead to support our client's revenue cycle operations. This role is ideal for someone with strong expertise in collections, denial management, appeals, and credit balance reconciliation. While not a managerial role, the Team Lead will serve as a senior contributor and collaborate across departments to drive efficiency and resolve issues.
Key Responsibilities :
- Manage and resolve claim denials, appeals, and credit balance reconciliations.
- Analyze revenue cycle data to identify trends, gaps, and opportunities for improvement.
- Monitor key performance indicators (KPIs) such as :
- Days in accounts receivable (A / R)
- Denial rates
- Collection efficiency
- Collaborate with billing, coding, registration, and finance teams to streamline workflows.
- Develop and maintain reports and dashboards to support operational and strategic decisions.
- Conduct root cause analysis on payment delays and denials; recommend corrective actions.
- Ensure compliance with payer regulations, HIPAA, and internal policies.
- Support system upgrades, testing, and implementation of revenue cycle tools and technologies.
Qualifications :
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.