Sales operations analyst Jobs in Hialeah, FL

Associate Analyst, Port Operations

The Associate Analyst, Port Operations is responsible for enterprise-level port cost governance, financial accuracy, and performance optimization across assigned port operations. The role goes beyond transactional invoice processing by supporting the analysis of complex global port-related costs, reviewing tariff structures, and assisting with forecasting activities. The Associate Analyst helps identify discrepancies and ensures cost data is accurate and aligned with established internal policies and reporting guidelines. This position supports operational decision-making related to port activities, cost management, and compliance by ensuring the accuracy and consistency of port-related financial information.

Responsibilities

• Analyzes port cost variances, contracted rates and tariff changes, and billing discrepancies to identify and resolve issues. Reviews port-related fees, taxes, and charges to help ensure accuracy and flag potential overbilling, accrual gaps, or compliance concerns. Provides regular insights on cost trends to support team decision-making and cost tracking.
• Supports port cost data accuracy within MXP and related finance systems by reviewing transactions and validating accrual inputs. Helps ensure data is complete and accurate for financial reporting and forecasting.
• Supports internal and external audits by gathering and validating port cost data and ensuring required documentation is complete and accurate.
• Monitors accuracy of internal and external financial controls and reporting for management, serving as lead administration support for Mexican Regional Taxes and Expenses, e.g., Mexican Federal Immigration Tax ($40M Annually).
• Serves as an analytical liaison between Port Operations, Finance, Legal, Compliance, and external authorities (e.g., port agents, port authorities and government agencies both domestic & international). Supports the interpretation and implementation of regulatory and tariff changes affecting port costs across multiple global regions.
• Performs other duties as assigned

Requirements

• Bachelor's degree
• Proficient in Microsoft suite, Port Cost Management Model Marine Exchange Program (MXP), Oracle, Mark View, Expert Working knowledge of Excel to calculate advanced formulas, Pivot Tables, and VLookup.
• Excellent Written & Verbal Communication Skills
• Must be detail-oriented and possess great communication, planning, organizational, and critical thinking skills. Must be able to multitask and work in a fast-paced high demand environment. Excellent interpersonal skills in order to effectively interface with all levels of personnel throughout the organization and with external agents
• 3+ Years Port Operations experience and/or with 2+ years of progressive experience in Finance, Accounting, or other analytical position
• Cruise Industry or Marine Industry Preferred
• This position is classified as "in-office." As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their home on Fridays. Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area.

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival's discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Health Benefits:

  • Cost-effective medical, dental and vision plans

  • Employee Assistance Program and other mental health resources

  • Additional programs include company paid term life insurance and disability coverage

• Financial Benefits:

  • 401(k) plan that includes a company match

  • Employee Stock Purchase plan

• Paid Time Off:

  • Holidays All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee's discretion.

  • Vacation Time All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.

  • Sick Time All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

• Other Benefits:

  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends

  • Personal and professional learning and development resources including tuition reimbursement