Sales operations analyst [h1.location_city]
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Sales operations analyst • lansing mi
- [promoted]
Operations Manager
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Sky ZoneLansing, MI, US- [job_card.full_time]
Operations Manager
At Sky Zone, our mission is to enrich lives through the power of boundless play whether that's on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we're proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values : We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
You're the glue, the guide, and the go-to. A natural leader who thrives in motion, you balance coaching with accountability and set the tone every shift. When things get busy, you stay steady supporting your team, solving problems, and making sure the energy never drops.
You know how to lead from the floor and manage behind the scenes. Whether it's creating a great schedule, coaching in real time, or stepping into the action, you bring intention, care, and hustle to everything you do.
Lead Daily Execution and Team Success
- Supervise Team Leads and frontline team members during scheduled shifts.
- Coach in real time to build a team culture of accountability, energy, and care.
- Support hiring, onboarding, and training efforts.
Own Shift Flow and Operational Efficiency
Deliver Guest Experiences That Wow
Champion Safety and Brand Standards
What You Bring to the Team
Why This Role Matters
As Operations Manager, you're the one who keeps the park in motion. You help the team thrive, support guest joy, and make sure nothing falls through the cracks. You're a steady presence, a quick thinker, and the calm in the storm.
This role is your chance to lead with energy, impact, and heart and to help build something unforgettable, one bounce at a time!