Sales operations analyst [h1.location_city]

Vendor Operations Analyst

Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.

We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.

Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.

At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.

Job Skills / Requirements

Sunstates Security is hiring a Vendor Operations Analyst for our corporate headquarters located in Raleigh, NC. This position will be responsible for ensuring cost-effective purchase of all materials and services as required while ensuring quality control and compliance with the Company's policies and procedures. This is a fully in-office position - NOT remote or hybrid.

This position offers a salary range of $65,000 - $70,000 - Plus - an Annual Performance-based Bonus, full medical, dental, vision, and life insurance coverage, a 401k plan with company match, generous PTO & tuition assistance.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Purchase Vehicle, Golf Carts and related equipment. Source other goods and / or services that meet the quantity and quality expectations of the organization.
• Review vehicles, cell phone, travel, uniform, and related vendor invoices on a monthly basis to ensure charges align with contractual terms.
• Communicate validated billing amounts to Accounts Receivable.
• Partner with Accounts Payable to confirm proper expense coding and resolve discrepancies.
• Identify and correct billing errors or inefficiencies.
• Track, analyze, and report key operational metrics including vehicle profitability, uniform spend by region, and Amazon spend by item and category.
• Develop insights aimed at reducing costs and improving operational efficiency.
• Support leadership with data-driven recommendations related to vendor spend and performance.
• Perform quarterly maintenance of vendor portals, including vehicle, telecom, uniform, and Amazon platforms.
• Organize and clean vendor portals by setting up profiles for approved accounts, removing inactive or unauthorized profiles, and eliminating unused or unapproved items.
• Maintain accurate vendor data to support financial reporting and compliance.
• Build and maintain effective working relationships with suppliers, vendors, and internal stakeholders.
• Research, evaluate, and source vendors to support operational needs.
• Schedule and participate in periodic vendor review meetings to assess performance, service levels, pricing, and opportunities for improvement.
• Manage relationships with key vendors including (but not limited to) Amazon, Enterprise, Unipro, Regus, FedEx, travel vendors, and Verizon.
• Plan and conduct audits of vendors with material or recurring annual spend.
• Verify contracted pricing and spend accuracy.
• Improve expense coding accuracy and process efficiency.
• Identify, document, and support implementation of cost-saving opportunities.
• Present audit findings and recommendations to leadership as needed.

EDUCATION, EXPERIENCE & SKILLSETS DESIRED

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and / or skills required of all personnel so classified.

Sunstates Security is an Equal Opportunity Employer. We will make reasonable accommodations to enable employees to perform their jobs.

Education Requirements (All)

Bachelor's Degree from 4 year college / university Associates Degree

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components :

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits : Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K / 403b Plan, Educational Assistance, Performance-based Bonus

This job reports to the Controller.

This is a Full-Time position 1st Shift.

Relocation is not provided and travel is not required