Sales operations manager [h1.location_city]

PT Sales Manager

We're looking for a high-energy PT Sales Manager who loves fitness, loves people, and knows how to close. This role drives Personal Training revenue through high-quality Welcome Workouts, strong follow-up, and confident sales conversations. You'll be the face of our PT department on the floor converting new members into clients and helping them take the next step in their fitness journey.

This is a sales-first position focused on hitting monthly goals for PT revenue, PT EFT setups, and dotFIT supplement sales. Your trainers will be supported and developed by the Regional Personal Training Director your job is to sell, build relationships, and move people into the right program.

Benefits include 401(k) matching, bonus based on performance, dental insurance, employee discounts, health insurance, opportunity for advancement, training & development, and vision insurance.

Compensation : $22.00 - $24.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed.

Our mission is simple : build strong teams, build strong communities, and deliver an unbelievable member experience. We're growing fast, and we invest in people who want to grow with us. If you're driven, coachable, and thrive in a sales environment we want to talk to you.

High-quality Welcome Workouts for new members

Hit required pacing : 70% booked / 50% show / 30% closed

Present PT packages confidently and professionally

Recommend dotFIT supplementation during every consultation

Track all appointments and outcomes in Club OS / ABC

Hit monthly PT revenue and PT EFT setup goals

Sell PT packages, upgrades, and resigns

Maintain an organized daily follow-up system

Reactivate past prospects, no-shows, and missed opportunities

Connect with members on the floor and build rapport

Understand goals and match members to the right program

Support trainers by handing off clients after a sale

Maintain a clean and organized sales workspace

Follow company sales scripts, processes, and systems

Update pacing boards, logs, supplement tracking, and CRM notes

Sales experience (fitness sales or similar strongly preferred)

Comfortable presenting pricing and overcoming objections

Strong phone, text, and in-person communication skills

Ability to work evenings, weekends, and peak hours

Organized, disciplined follow-up habits

Positive, professional, and coachable attitude

Experience selling Personal Training

Experience in supplements or nutrition products

Familiarity with lead management tools like ABC or Club OS