Secret shopper Jobs in Fresno, CA

Manager, GPS SAP Business Transformation

Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work you'll do As a Manager on the GPS SAP business transformation team, you will be responsible for supporting and advancing SAP-enabled transformation initiatives across the implementation lifecycle. Lead functional delivery for large-scale SAP S/4HANA modernization programs, owning workstream execution from design through deployment and post-go-live stabilization. Facilitate client workshops to define future-state business processes, drive fit-to-standard decisions, and influence stakeholders toward adoption of SAP leading practices and process standardization. Produce and govern core implementation deliverables, including solution designs, configuration rationale, test artifacts, cutover plans, deployment readiness materials, and training support. Partner with integration and data teams to plan interfaces, validate data migration readiness, and support accurate, controlled movement of data across systems and environments. Lead and support integrated testing activities across unit, system integration, and user acceptance testing, ensuring business requirements trace cleanly through scenarios, defects, fixes, and sign-off. Help clients strengthen ERP controls, audit readiness, and compliance by embedding controls into design, testing, cutover, and post-production processes from the start. Coordinate deployment and go-live readiness activities, including cutover planning, control migration considerations, issue resolution, training support, and early-life stabilization. Work across functional, technical, and program teams to deliver secure, scalable SAP solutions in regulated government settings, with flexibility to travel as needed to support client delivery.

A successful candidate would possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others

The team Deloitte's Government & Public Services (GPS) practice our people, ideas, technology and outcomes is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise. Our SAP business transformation services drive to improve performance and value delivered by the full suite of SAP solutions.

Qualifications Required: Bachelor's degree and ability to obtain and maintain a Secret Clearance 5+ years experience delivering SAP implementations, including hands-on participation in SAP S/4HANA transformations 5+ years experience producing and/or governing core implementation deliverables (e.g., solution/design documentation, configuration rationale, test artifacts, cutover plans, deployment readiness materials) 5+ years experience working in regulated environments with strong understanding of ERP controls, audit readiness, and compliance expectations 1+ years experience partnering with integration and data teams on interfaces and data migration planning in complex ERP programs 1+ years experience supporting integrated testing activities (e.g., Unit, SIT, UAT, etc.) for functional business process requirements Ability to travel up to 25%, on average, based on the work you do and the clients and industries/sectors you serve Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred: Active Secret Clearance Experience supporting Department of Defense and/or U.S. Federal civilian agency enterprise resource planning modernization programs

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com.