Secret shopper Jobs in Miramar, FL

This job is with Encode, Inc a fully owned subsidiary of Lancesoft

Job Description: Position Responsibilities
Act as a key liaison between the Global Quality Leader and internal/external stakeholders to ensure clear communication and alignment on priorities.
Support the development, tracking, and execution of strategic initiatives and quality improvement programs globally.
Coordinate and prepare materials for leadership meetings, including agendas, presentations, and follow-up action items.
Facilitate cross-functional collaboration to remove barriers and accelerate decision-making processes.
Monitor progress against key performance indicators (KPIs) and provide regular updates to leadership.
Manage special projects and ad hoc requests to support the Global Quality Leader’s objectives.
Drive continuous process improvements within the quality organization to enhance efficiency and effectiveness.
Ensure confidentiality and handle sensitive information with discretion.


Basic Qualifications
Bachelor’s degree in business, Engineering, Quality Management, or a related field;advanced degree preferred.
Minimum of 7 years of experience in quality management, operations, or strategic program management, preferably within a global or complex organization.
Proven experience supporting senior executives or leadership teams in a Chief of Staff, program management, or similar role.
Strong understanding of quality systems, standards, and continuous improvement methodologies (e.G., Six Sigma, Lean).
Exceptional communication, interpersonal, and organizational skills.
Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment.
Demonstrated problem-solving skills and a proactive, results-oriented mindset.
Experience working in a global, cross-cultural environment is highly desirable.


At Encode, we believe that our employees are our greatest asset, and we are committed to fostering a supportive and inclusive work environment. We offer a comprehensive benefits package that includes health insurance, retirement plans, and generous paid time off. Our flexible work arrangements and emphasis on work-life balance ensure that our employees can achieve their professional goals while maintaining a healthy personal life. Additionally, we provide opportunities for continuous learning and career advancement, including professional development programs and access to cutting-edge technologies.
As a cleared facility, we have a particular need for individuals with active Secret or Top Secret clearances. Your expertise and security clearance would be invaluable in supporting our mission-critical projects and ensuring the highest standards of security and compliance.
We would love to discuss how your experience and skills align with our needs and explore potential opportunities with Encode. If you are interested in learning more, please reply to this email with your updated resume and a convenient time for a brief conversation.
Thank you for considering this opportunity. We look forward to the possibility of working together and contributing to your professional journey.