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Senior manager customer success h1.location_city

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Senior manager customer success • irvine ca

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Customer Success Associate

Wolters KluwerIrvine, California, United States
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We are currently seeking dynamic Customer Success Associates to join our growing teams across the country.CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate...[internal_linking.show_more]

Product Manager – Analytics & Product Success

Mutual of Omaha MortgageIrvine, CA, US
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Product Manager – Analytics & Product Success Location:.Hybrid - Irvine, CA Job Type: Full-Time Mutual of Omaha is a Fortune 300 Company.Mutual of Omaha Mortgage is inspired by hometown values and ...[internal_linking.show_more]

Senior Manager, Customer CRM- Allergan Aesthetics- Irvine, CA

AbbVieIrvine, California, United States
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HCP email strategy and development.This role sits at the intersection of brand marketing, data, and customer experience, and will be responsible for shaping lifecycle marketing programs that drive ...[internal_linking.show_more]

Customer Service Manager

Autonomous Medical Devices IncorporatedSanta Ana, CA, US
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About AMDI Autonomous Medical Devices Incorporated (AMDI), headquartered in Santa Ana, California, brings together a world-class team of engineers, scientists, clinicians, and manufacturing experts...[internal_linking.show_more]

Manager of New Franchise Success

Comfort KeepersIrvine, CA, US
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Elevate the Human Spirit — And Build the Future of Our Franchise Network At Comfort Keepers Franchising, Inc.Comfort Keepers , we support a growing network of franchise owners who are committed to ...[internal_linking.show_more]

Customer Success Manager

AltametricsCosta Mesa, California, United States
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Trusted by major players throughout the industry, we have been a leading provider of SaaS solutions to businesses since 1997.The company's philosophy is to combine software design with comprehensiv...[internal_linking.show_more]

Enterprise Customer Success Manager

Zuum Transportation IncIrvine, CA, US
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The Enterprise Customer Success Manager (CSM) is responsible for onboarding new customers, driving upsell growth, and mitigating churn.The CSM will ensure customer success by delivering value, buil...[internal_linking.show_more]

Customer Success Representative I

RevelystIrvine, CA, United States
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The Fox Operations team is responsible for delivering the highest level of service to customers, sales representatives, and sales management to achieve company sales goals.While traditional Custome...[internal_linking.show_more]

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Client Success Manager

TradeJobsWorkforceIrvine, CA, United States
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Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...[internal_linking.show_more]

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Customer Success Manager

CompassNewport Beach, CA
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At Compass, our mission is to help everyone find their place in the world.Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real...[internal_linking.show_more]

Senior Customer Success Enablement Manager

Restaurant365Irvine, CA
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Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants.Restau...[internal_linking.show_more]

Client Success Manager

TradeJobsWorkForce92616 Irvine, CA, US
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Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retentio...[internal_linking.show_more]

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Client Success Senior Associate

ChaseIrvine, CA, United States
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Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial Bank clients across the country.As a Client Success Senior...[internal_linking.show_more]

Customer Service Manager

Bedrosians Tile & StoneTustin, CA, US
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National Accounts Customer Service Manager.You'll be the single point of contact for our most important accounts—national restaurant groups, hotel chains, multifamily developers, and commercial gen...[internal_linking.show_more]

SAP America: Senior Solution Customer Success Manager

SAP SENewport Beach, CA, United States
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SAP America: Senior Solution Customer Success Manager We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.We're builders touching ...[internal_linking.show_more]

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Customer E-Commerce Success Specialist

Spark RecruitingIrvine, CA, USA
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This position partners closely with senior Customer Success, Sales, Product, and Support teams to ensure customers receive timely guidance, proactive support, and consistent value from the platform...[internal_linking.show_more]

Client Success Senior Associate

JPMorgan ChaseIrvine, CA, United States
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Client Success Senior Associate.Be the hub of communication and help build deep and lasting relationships with our most complex Commercial Bank clients across the country.As a Client Success Senior...[internal_linking.show_more]

Customer Service Manager

Hobby Lobby StoresSanta Ana, CA, US
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New opportunity available for a Customer Service Manager.The Customer Service Manager position is one of hourly store management.Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are...[internal_linking.show_more]

Customer Success Associate

Customer Success Associate

Wolters KluwerIrvine, California, United States
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We are currently seeking dynamic Customer Success Associates to join our growing teams across the country. CT (Corporate Trust) Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions. Businesses and law firms around the world trust CT Corporation to manage their most critical business and legal compliance responsibilities.

In this role, you will have an opportunity to work with and manage the day to day relationships with our customers at Corporations, Law Firms, or Small Businesses to provide legal and compliance services. If you are looking to gain professional experience, learn a new industry and launch your career with a global organization, come join our team!

Responsibilities:
  • Deliver prompt and professional service to our customers (Small Businesses, Law Firms, or Corporations) through verbal and written communications.
  • Provide consultative customer service; help to determine customer goals, compliance challenges, and business needs, while utilizing product and industry knowledge to provide solutions and initiate orders crucial to corporate legal compliance.
  • Proactively manage the full-life cycle of the order process and drive cross-selling opportunities to promote additional offerings to meet our customer needs.
  • Project manage, organize and prioritize high volumes of requests utilizing SalesForce and other internal systems to ensure timely and accurate response to customers.
  • Manage your own customers and customer escalations and work across Customer Service function to complete or resolve customer requests.
  • Develop and maintain positive working relationships with customers and other key partners.
  • Strive to become a subject matter expert of the department, company and industry and maintain an aptitude for learning.

Qualifications:
  • Bachelor’s degree from an accredited college/university or equivalent B2B client service experience.
  • Strongly preferred minimum of two year of business-to-business (B2B) client/customer service experience; preferably consultative customer service experience working within the banking, insurance, hospitality, retail and/or legal industry.

Preferred Knowledge, Skills or Abilities:
  • Strong organizational, time management and multi-tasking skills.
  • Ability to absorb product knowledge quickly and process information to apply to customer needs.
  • Ability to make sound business decisions and exercise discretion and judgment.
  • Experience generating add-on sales revenue preferred.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook.




    About Wolters Kluwer:

    *FULL BENEFIT PACKAGE AVAILABLE DAY-1 OF HIRE -- NO WAITING PERIOD! We offer competitive pay, full benefit package, M-F 8-hour (1st) shifts, and a very positive, collaborative, and innovative work environment with unlimited opportunities for growth and advancement within!* Wolters Kluwer's roots date back to 1836! Expertise and trusted knowledge have been our guiding principles since we started in 1836. We combine almost two centuries of deep domain knowledge with advanced technology; for professional decision-making with confidence. Our values propel us to put the customer at the center of everything we do, honor our commitment to continuous improvement and innovation, aim high and deliver the right results, and most importantly: win as a team! Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. We are serving the long-term interests of all our key stakeholders - customers, employees, investors, and society - to make sure we make a deep impact with each of them and contribute to shaping a better future for society at large. Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.