Senior marketing manager [h1.location_city]

divh2Senior Manager, Digital Marketing / h2pLocation : Houston, TX, US, 77010 / ppCompany : NRG / ppJob Summary : / ppThe Sr. Digital Marketing Manager will be responsible for managing the multi-brand strategy for.com management, prioritization, maintenance, and optimization. Within this role, the Sr. Digital Marketing Manager prioritizes the backlog of enhancements and remediations, ensuring that customer experience is paramount and business value is optimized. This role will work closely with brand strategy, regional go-to-market, marketing communications, Digital, and IT teams to ensure alignment. The position requires strong influencing skills, collaboration, process, an understanding of industry best practices, and a passion for creating communications that support the customer journey. This role will manage a team of digital marketing specialists and will be charged with developing the team structure to support the needs of the business across brands and regions. The Sr. Digital Marketing Manager will discover, prioritize, champion, and support execution of personalized customer journeys through automation and other platforms. This role will assess status of websites and develop roadmaps to enhance performance and success. A successful candidate will demonstrate a : / polliPassion for leadership and growing high-performing teams / liliExpertise in process improvement and project management methodologies / liliAbility to develop, implement and execute strategic marketing plans / liliAbility to effectively communicate to Sr. Management and cross-functionally / liliAbility to manage through ambiguity. / li / olpEssential Duties / Responsibilities : / pulliLead digital marketing team toward effective, efficient, and optimal management of.com for several brands across multiple geographies. / liliLeads SEO and GEO search strategy for.com / liliDevelop team processes to effectively manage .com, including testing strategies, page optimization strategies, maintenance strategies, and reporting strategies. / liliDevelop roadmap plan for various omnichannel digital projects to enhance.com or execute data-led consumer journeys (i.e. evaluate stakeholder requests, develop creative briefs in conjunction with strategy team to develop channel plan). / liliInvestigate opportunities for dynamic content and develop roadmap to organize and execute. / liliUncover opportunities for efficiencies to enable speed to market for digital content creation to support the creative services team. / liliIdentifies business requirements and needs through evaluation of goals and partnership with go-to-market teams. / liliManages, maintains, and optimizes several websites within the brand portfolio. / liliSupport the implementation of the ideal customer experience for CI Business and SMB segments, including prospects, customers and brokers across regions, and supporting the multi-platform web strategy. / liliDrive initiatives by conducting research, identifying opportunities, developing short term and long-term action plans, executing initiatives, and communicating with stakeholders. / liliFacilitate weekly check-ins with clients and cross-functional partners to set expectations, manage scope changes and discuss prioritization of requests. / liliDevelop and empower team members and support their career paths as they learn and grow. / liliPrioritize development backlog, considering multiple factors including business value, cost, brand strategy, and time savings. / liliUse tools such as customer journey maps to identify strengths and opportunities and communicate these to the broader organization from the perspective of the prospect or customer. / liliWork with digital, analytics and market research teams to track and drive initiatives for key metrics. / liliThe ideal candidate is highly analytical, curious, able to identify and tell a story with data, and a self-starter who is a fast learner - creating and delivering projects that truly impact customer loyalty. / liliCommunicate and document short-term and long-term goals, requirements, deliverables, and release dates, as well as program results and impact. / liliCollaborate with other region / brand customer experience leads to identify and share best practices and ideas. / liliMonitor and evaluate competitors and identify ways to adopt their best practices. / liliPerform other duties as assigned. / li / ulpMinimum Qualifications : / pulliBachelors degree in Marketing, Advertising, Business or equivalent discipline. / lili10+ years in digital and marketing experience with 5+ leading direct reports. / liliProject management experience required. / liliAbility to manage a team with competing priorities and initiatives. / liliOnline, web, and / or mobile experience required. / li / ulpPreferred Qualifications : / pulliWorking knowledge of digital marketing best practices. / liliCoordinates with external marketing agencies. / liliProven ability to adapt in a flexible and fast-paced environment. / liliDemonstrated ability to translate customer and prospect needs into requirements. / liliAbility to use hard data and metrics to back up assumptions. / liliExcellent written and verbal communication skills; i.e. effectively communicates with internal groups on ideas and resolves issues; presents complex information in a clear, concise manner. / liliAbility to work in a team environment or independently. / liliAbility to accept feedback. / liliAbility to take initiative and be proactive. / liliExpert user of Microsoft Office, especially Excel and PowerPoint. / liliExperience working within content management systems and digital platforms / liliMBA Preferred / li / ulpPhysical Requirement : / pulliOccasionally requires lifting as appropriate to perform duties and responsibilities. / li / ulpWorking Environment : / pulliHybrid 4x per week and open office environment / liliSome overtime required as special projects arise. / liliDay travel and some overnight stays. / li / ulpNRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M / F / Vet / Disability. Level, Title and / or Salary may be adjusted based on the applicants experience or skills. / p / div