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Creative Services Manager
Provide management and supervision for the creative services design team(s), to produce communication that is compelling, consistent, and results-driven. Serve as the liaison between various stakeholders and the creative department, and ensure that creative deliverables meet the expected level of quality.
Essential Functions
- Manages staff in accordance with the organization's policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approves actions on human resources matters.
- Oversee and / or collaborate with Art Director / Senior Designer to develop and implement creative solutions.
- Act as creative lead on designated projects. Ensure consistency of page layout / design across all account materials.
- Maintain and update company style manual, ensuring house / client styles are adhered to as appropriate.
- Lead regular resourcing / priorities meetings, as part of ongoing management of workflow. Provide direction, support and troubleshooting for team to ensure successful project delivery.
- Assist Head of Department in monitoring procedures / processes to ensure team operates at maximum efficiency. Ensure that standard operating procedures (SOPs) and quality control measures are adhered to within the department, and assist in development of new / revised SOPs as necessary.
- Liaise with account teams in project planning / forecasting / scheduling, in order to manage workloads / allocate accounts effectively. Manage team workloads and creative resource allocation for existing business and new business activities, and provide forecasts on freelance / recruitment needs.
- Estimate creative hours for budgets, and ensure team delivers projects in accordance with budgeted hours and agreed deadlines. Monitor progress of jobs and communicate variances to timelines / budgeted specifications to account teams, and ensure this process is followed across the team.
- Identify resources and provide direction / feedback to designers, resulting in products that meet or exceed stakeholder expectations.
- Work across the organization to understand business needs and look for innovative solutions to fulfill them.
- Assess and refine creative processes and team working practices to meet industry standards and client expectations, ensuring team adheres to regulatory and client-specific rules / guidelines, and copyright laws / procedures.
Qualifications
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.
The potential base pay range for this role, when annualized, is $75,600.00 - $189,000.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and / or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and / or other forms of compensation may be offered, in addition to a range of health and welfare and / or other benefits.