Senior producer [h1.location_city]

Senior Event Producer

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together. The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond. We love bringing people together in person, and that passion for great experiences extends to our employees as well. If you're interested in creating inspiring moments of connection, consider joining our team.

Senior Event Producer | The Mallory, NYC

The Mallory is Convene Hospitality Group's premier event destination housed within the historic Terminal Warehouse in the heart of West Chelsea, New York. Once a bustling 19th-century integrated freight hub, this New York icon has been meticulously reimagined as a dynamic, 50,000-square-foot venue across three floors for bespoke events and celebrations. The Mallory blends its industrial legacy featuring exposed brick, arched windows, timber beams, and soaring ceilings with state-of-the-art technology and flexible design. As an independently branded venue by Convene Hospitality Group, The Mallory serves as West Chelsea's newest stage for hosting everything from large-scale galas, fashion shows, and product launches to intimate social affairs and weddings welcoming up to 550 guests. We are building a team to deliver a personalized, high-touch hospitality experience for every client.

CHG is looking to bring on this new opening's Senior Event Producer who will be the primary point of contact for clients planning large-scale, high-profile events at The Mallory. This role leads the full planning and logistics lifecycle; acting as a strategic partner to clients while coordinating seamlessly with internal teams, external vendors, and direct reports. The Senior Event Producer ensures every element of the program is delivered flawlessly, reflecting our premium standards and creating an elevated client and guest experience.

This position serves as the key liaison between clients and internal departments, providing hands-on leadership to drive successful programs. The ideal candidate thrives on problem-solving, building cross-functional relationships, and mentoring a team to consistently deliver exceptional results.

What You'll Do :

• Partner with Sales to support the contracting and client onboarding process - from site surveys through contract execution and hand-off into event planning.
• Host client kick-off calls, discovery meetings, and pre-production milestones to align on objectives and requirements.
• Lead discovery and planning sessions, developing timelines, run-of-show documents, and converting client documentation into venue-standard files.
• Provide strategic and consultative guidance to clients, aligning event design with business objectives and venue capabilities.
• Maximize revenue opportunities by identifying appropriate upsells and integrating strategic partners as needed.
• Lead, coach, and develop Event Coordinators and Event Producer - setting priorities, allocating resources, and ensuring consistent execution standards.
• Serve as a point of escalation and mentorship for your team, modeling premium service standards and problem-solving under pressure.
• Help create SOPs for events (from load-in to strike) with stakeholders to ensure successful product launch and implementation, adjusting as needed once live.
• Guide clients through all stages of the NYC permit process - from preparing and filing applications to ensuring successful execution.
• Coordinate with Convene's preferred catering partner (or client-selected caterer) to finalize inventory needs and service timing.
• Oversee vendor management and logistics, including coordinating load-in / load-out schedules, access requirements, and integration with venue operations.
• Oversee event design and logistics - including floorplans / diagrams, guest flow, branding, and signage - ensuring compliance with venue standards, health & safety requirements, and brand guidelines.
• Host and guide client walkthroughs to review spaces, logistics, and plans prior to the event.
• Serve as the primary liaison between the client and Convene's internal teams as well as external partners.
• Develop and maintain accurate event data in the CRM system, serving as the source of truth for program details, financials, and communications.
• Surface and escalate key information to internal teams and external partners to ensure alignment.
• Provide clear, transparent financial managementquoting, change orders, vendor costs, monitoring budgets / spend, and reconciliationwhile proactively communicating additional charges to ensure final billing is accurate.
• Lead onsite execution, acting as the client's advocate and Convene's representative to ensure all elements are delivered on time, on budget, and at premium quality.
• Direct and support on-site Event Coordinators to deliver seamless client experiences day-of.
• Conduct post-event debriefs with both clients and internal teams, managing follow-up deliverables and capturing lessons learned for continuous improvement.

What We Look For :

Compensation : The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Base Salary : Salary Min : $100,000 Salary Max : $105,000 / annually. This role is also eligible for Convene's annual incentive performance bonus plan. This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

At Convene Hospitality Group, we want you to feel supported in every part of your life. Here's what you can expect :

At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences. Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day. We want everyone here to feel welcome, supported, and free to be themselves. If you're excited to grow, learn, and make an impact, we'd love to have you on the team.

Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.