Senior sales executive h1.location_city

CINÉPOLIS CAREERS

Cinépolis USA is a luxury cinema exhibitor offering enhanced movie-going experiences through our "Cinépolis Luxury Cinemas" and "Movie House & Eatery" theater concepts. Based in Dallas, we operate 26 luxury and premium theaters across California, Florida, New Jersey, Connecticut, Texas, Maryland, and Ohio, with plans to expand further. As part of Cinépolis International, the most popular movie theater exhibitor globally, we are dedicated to innovation, film, and hospitality worldwide.

AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
Our team members enjoy a generous employee discount on tickets, food, and nonalcoholic beverages, and they also receive gifts for reaching milestone work anniversaries!
JOB DESCRIPTION

DEPARTMENT: FIELD

LOCATION: FIELD

REPORTS TO: REGIONAL MANAGER

JOB DUTIES

• First-class movie and dining experience for every guest: sights, sounds, food, drink, service, and environment.
• Exceed guest expectations and resolve all guest issues correctly to ensure return visits.
• Hospitality to every team member through employee alignment and constant focus on team development.
• Open to and constantly focused on business-generating ideas via in-store operational decisions and a focus on culinary innovation.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Critical eye toward all kitchen products, from the time the product is delivered until it is composed and served to our guests.
• Oversight and control in conjunction with the General Manager of food cost, inventory, and ordering of food and kitchen supplies.
• Maintenance and diligent use of all policies and procedures focused on product quality: daily line checks, prep and par level control, regular food audits, and 100% commitment to safe and sanitary operations.
• Encouraging of and receptive to feedback on food quality focused on resolution and improvement.
• Mindful of trends and evolution in food and focused on applying those ideas to improve the quality of Moviehouse & Eatery's offerings.
• Responsible for recruitment, interviewing, hiring, onboarding, and successful training of all kitchen employees.
• Constant focus on team member development and cross-training to ensure maximum operational efficiency and career growth for team members.
• Schedule control and assurance of proper staffing levels, balance of shifts, and shift preparedness 24/7/36.
• Awareness of and focus on preparation for business shifts due to movie schedules, weather changes, and seasonality.
• Communications liaison from front of house management team to kitchen management and hourly employees.

SKILLS

• Extensive understanding of professional cooking and knife handling skills.
• Extensive knowledge of safety, sanitation, and food handling procedures.
• Available to work any shift and all holidays.
• Professional communication skills required.
• Ability to work in a team environment, develop staff, and mentor junior managers.
• Ability to work calmly and effectively under pressure.
• Must have problem-solving abilities, be self-motivated and organized.
• Comfortable with routine and repetitive work to assure maximum quality and efficiency.
• Ability to motivate employees to achieve a common goal.
• Ability to determine the applicability of experience and qualifications of job applicants.

EDUCATION AND/OR EXPERIENCE

• Bachelor's Degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as salaried manager in full-service, casual dining.
• Experience with full-service alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.

WORKING CONDITIONS/PHYSICAL DEMANDS AND SCHEDULING REQUIREMENTS

This is a full-time, exempt management position. The role requires a schedule of at least five (5) days per week and a flexible schedule of up to 50 hours per week, including evenings, weekends, and holidays, depending on business needs, peak periods, and operational priorities.

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee regularly works in a general office environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is usually moderate.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change or be added at any time per the business needs.
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

**Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.