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Senior systems engineer [h1.location_city]

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Senior systems engineer • hollywood fl

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[job_card.full_time] +1
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Senior Pharmacy Systems & Operations Lead

Senior Pharmacy Systems & Operations Lead

Protouch StaffingDavie, FL, United States
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  • [job_card.part_time]
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Senior Pharmacy Systems & Operations Lead

Location : South Florida

Work Type : Full-Time | 100% Onsite

Work Schedule

  • Office hours : 9 : 00 AM - 6 : 00 PM
  • Approximately 44-hour work week
  • Salaried leadership role (not eligible for overtime or shift differentials)

Role Overview

The Senior Pharmacy Systems & Operations Lead is responsible for owning Pharmacy Management System (PMS) execution and operational scale within a high-volume mail-order pharmacy environment. This role directly impacts throughput, cost per order, provider workflows, and platform scalability.

The ideal candidate understands how telehealth prescribing, digital demand, and clinic workflows translate into real-world pharmacy execution and can operationalize that through strong systems design and process optimization.

Key Responsibilities

  • Lead end-to-end Pharmacy Management System (PMS) rollout, including deployment, testing, go-live, and stabilization
  • Translate clinic onboarding, telehealth prescribing, and pharmacy workflows into scalable system configurations
  • Align pharmacy operations with digital demand from clinics, DTC, e-commerce, and telehealth platforms
  • Drive operational scale by reducing manual work and exception handling across intake, fulfillment, and shipping
  • Enable fulfillment for clinics, health systems, and telehealth partners through real-time order ingestion, batching, routing, labeling, and reporting
  • Serve as a cross-functional bridge between pharmacy operations, engineering, product teams, vendors, and leadership
  • Define SOPs and lead change management initiatives
  • Ensure regulatory compliance, audit readiness, and HIPAA standards by embedding controls into system workflows
  • Qualifications & Experience

  • Bachelor's degree in Business, Engineering, Information Systems, Operations, or a related field
  • 4-10+ years of experience in pharmacy operations, pharmacy systems, or fulfillment execution
  • Direct experience in mail-order pharmacy environments
  • Exposure to telehealth, clinics, or alternative pharmacy fulfillment models
  • Hands-on experience implementing or scaling pharmacy systems in high-volume, live operations
  • Strong understanding of how digital demand flows translate into pharmacy floor execution
  • Additional Details

  • Single open position
  • Full-time role only (not open to part-time or new graduates)
  • Onsite role within a mail-order pharmacy setting
  • Business-to-business (B2B) operational focus; no direct patient care
  • Expected start : ASAP
  • Benefits

  • Medical, dental, vision, and life insurance
  • 401(k) with employer match
  • Paid time off
  • Paid public holidays
  • If you're interested, please let me know a convenient time to chat, or feel free to contact me directly at (469) 290-8978 or via email at divya.reddy@protouchstaffing.com.