Senior technical writer [h1.location_city]
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Senior technical writer • clarksville tn
- [promoted]
Shop Manager and Service Writer
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Job Description
Job Description
Shop Manager & Service Writer
Are you a leader who thrives on building relationships and delivering excellence? Walker Automotive is seeking a high-energy, integrity-driven Shop Manager & Service Writer to join our team full-time. In this critical leadership role, you won't just manage operations—you will be the primary champion of our mission, ensuring every client receives a "WOW experience" rooted in respect and integrity.
The Role : Leader, Salesperson, and Values-Keeper
As the Shop Manager & Service Writer, you are the maintainer of our high standards and the "keeper" of our company values. You will lead our staff to success while personally engaging with clients to sell repairs and services using our transparent, customer-first approach.
Key Responsibilities :
- Leadership : Lead the shop's staff to meet objectives and sales targets while holding the team accountable to company policies.
- Customer Experience : Proactively prevent service issues and skillfully handle complaints to strengthen client relationships.
- Operations : Maintain an efficient workflow using shop management software and assist in managing technician workloads.
- Daily Management : Oversee store opening (7 : 00 AM) and closing (5 : 00 PM), including daily cash reconciliation and reporting.
- Team Support : Embrace a "no job is too small" mentality, filling in on any task—from running shuttles to picking up parts—to keep the shop moving.
What You Bring to the Table
We are looking for a professional who can stay focused in a fast-paced environment and lead by example.
Compensation & Comprehensive Benefits
At Walker Automotive, we are committed to the well-being and growth of our team. We offer a culture of democracy where your voice and ideas are critical to our shared success.
Apply Today
If you are a talented Shop Manager & Service Writer in the Clarksville area seeking higher earnings, skill variety, and career growth in a modern, family-owned shop, this is your opportunity. Apply today to join the Walker Automotive team.
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