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Service advisor • allen tx

[last_updated.last_updated_variable_days]
  • [promoted]
Service Advisor

Service Advisor

Meineke Car CareMcKinney, TX, US
[job_card.full_time]
We are looking for a motivated, performance driven Service Writer to join our team.The potential for upward mobility in a fast-growing organization and a long, fulfilling career.Must be a self-star...[show_more][last_updated.last_updated_30]
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career SolutionsFrisco, Texas
[filters.remote]
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

AutoNation, Inc.Plano, TX, United States
[job_card.full_time]
Youll be able to get out from behind the desk and play an active role in the service lane.AutoNation will look to you to explain the Service Technicians recommendations to the customer in easy-to-u...[show_more][last_updated.last_updated_30]
Automotive Service Advisor

Automotive Service Advisor

Brakes PlusMcKinney, Texas, USA
[job_card.full_time]
The Automotive Service Advisor reporting to the Store Manager will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the servi...[show_more][last_updated.last_updated_variable_days]
Service Advisor

Service Advisor

Crest INFINITIFrisco, TX, US
[job_card.full_time]
As a Service Advisor, you will own our customer’s experience in the service lane.You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs,...[show_more][last_updated.last_updated_30]
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Service Advisor - Legacy West

Service Advisor - Legacy West

Aritzia LPPlano, TX, US
[job_card.full_time]
The mission of the Service Department is to deliver highly elevated service to support loyal, enduring relationships with the client. Aritzia is growing, and our Service team in Retail is growing wi...[show_more][last_updated.last_updated_30]
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Service Advisor - Toyota of Plano

Service Advisor - Toyota of Plano

Toyota of PlanoPlano, TX, US
[job_card.full_time]
Service Advisor – Toyota of Plano.We are now interviewing candidates for Service Advisor.If you are experienced in any customer service industry and are looking to find a great career, look n...[show_more][last_updated.last_updated_30]
Service Advisor - Legacy West

Service Advisor - Legacy West

AritziaPlano, TX, USALegacy West Center
[job_card.part_time]
As the Service Advisor, you will : .Deliver extraordinary experiences and make meaningful, memorable moments at the service counter. Accurately and efficiently process transactions while preserving a ...[show_more][last_updated.last_updated_30]
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Service Advisor And Shop Help

Service Advisor And Shop Help

MeinekeMckinney, TX, US
[job_card.full_time]
Knowledgeable Service Advisor Position.We are looking for a Knowledgeable Service Advisor to join our team.The ideal candidate will have excellent communication and customer relationship skills, st...[show_more][last_updated.last_updated_30]
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Netflix Customer Service Advisor (Remote)

Netflix Customer Service Advisor (Remote)

TradeJobsWorkforce75252 Dallas, TX, US
[filters.remote]
[job_card.full_time]
Take the next step in your career as our new Netflix Customer Service Advisor (Remote) to follow safety procedures and company policies, gain knowledge of company offerings to better serve clients,...[show_more][last_updated.last_updated_30]
  • [promoted]
Beauty Advisor

Beauty Advisor

TradeJobsWorkForce75023 Plano, TX, US
[job_card.full_time]
Greet customers upon their arrival Demonstrate proper use of makeup and skin care products Cross-sell beauty products, when appropriate (e. Identify customer needs and recommend cosmetics and skin c...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

AutoNationAudi Plano
[job_card.full_time]
As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day and building customer loyalty that spans generations. Along with your communication skills and automotive knowle...[show_more][last_updated.last_updated_30]
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Service Advisor II

Service Advisor II

Service Street Tire and AutoAllen, TX, US
[job_card.full_time]
Drive Automotive Services operates 40 + full-service auto repair locations in 5 states.Our brands are Service Street, Pride Auto Care, Kerry’s Car Care, Aloha Auto Care, Elite Auto Repair, Pi...[show_more][last_updated.last_updated_variable_days]
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Premium Velocity Auto LLCPlano, TX, United States
[job_card.full_time]
Are you considering a career in automotive? At Premium Velocity Auto / Jiffy Lube (PVA),.Transfer your customer service skills and retail sales knowledge to an industry that will really get you movi...[show_more][last_updated.last_updated_30]
Automotive Customer Service Advisor

Automotive Customer Service Advisor

Pep BoysPlano, TX, United States
[job_card.part_time]
Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...[show_more][last_updated.last_updated_30]
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Wealth Advisor

Wealth Advisor

TIAAFrisco, TX, US
[job_card.full_time]
Supported with a robust array of resources and solutions, the Wealth Advisor is part of a team who partners with clients to identify their financial goals, analyze their financial landscape and dev...[show_more][last_updated.last_updated_30]
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Automotive Service Advisor - Lewisville

Automotive Service Advisor - Lewisville

Fifth Gear AutomotiveMcKinney, TX, US
[job_card.full_time]
We'd like to start by letting you know that we are top nationally ranked dealer alternative automotive repair company with 10 locations to serve DFW. We now have 2 locations in Lewisville, Argyl...[show_more][last_updated.last_updated_variable_days]
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Service Advisor - Jaguar Land Rover of Frisco

Service Advisor - Jaguar Land Rover of Frisco

Snell Motor CompanyFrisco, TX, US
[job_card.full_time]
Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell ...[show_more][last_updated.last_updated_30]
Eyewear Customer Service / Sales Advisor

Eyewear Customer Service / Sales Advisor

MyEyeDr.Prosper, Texas
[job_card.full_time]
See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr.No optical experience? No problem! You will be provided training and tools needed to learn about an industry that de...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

Meineke Car CareMcKinney, TX, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Description

Job Description

Overview

We are looking for a motivated, performance driven Service Writer to join our team. The potential for upward mobility in a fast-growing organization and a long, fulfilling career. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer service oriented. Automotive background / experience not necessary but interest is preferred.

Responsibilities / Duties

Customer Service

  • Put the customer first. Go above and beyond to WOW the customer
  • Maintain "YES COMPANY" atmosphere. Find ways to say yes to customers and ensure they leave satisfied
  • Follow company procedures for welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders before any work is done
  • Follow company procedures for educating customers on inspection results for their vehicles, communicating the benefits and value of any needed work, answering any questions, and performing any needed repairs
  • Follow company procedures for checking out customers – reviewing any work done, seeking feedback, scheduling follow-ups, etc.
  • Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise
  • Verify that inspections are being performed consistently and accurately on all vehicles. Spot-check & maintain training on inspection procedures as needed
  • Follow up on any outstanding customer issues or complaints; ensure that they are resolved satisfactorily
  • Manage daily customer callback process to ensure calls are being made & appointments are being set

Sales

  • Meet weekly and monthly sales goals
  • Proactively generate appointments to increase sales
  • Assist in planning and executing appointments as needed to drive sales and meet center goal
  • Phone

  • Follow company phone procedures at all times, including daily role-play to maintain skills
  • Listen to recorder calls on a regular basis; identify areas for improvement
  • Point of Sales

  • Maintain detailed knowledge of point-of-sale system. Be able to build a repair ticket quickly and efficiently
  • Order parts from approved vendors in a timely manner; track arrival and verify with technician immediately to ensure parts are correct
  • Verify full documentation on every ticket – inspection sheet, estimates, work orders, final invoice, battery test form, etc.
  • Accurately enter pricing and cost of goods into point-of-sale system on every ticket
  • Center Up Keep

  • Proactively work to maintain clean, comfortable and professional store image at all times
  • Assist as needed in any regular store maintenance
  • Handle cores, returns, inventory deliveries and other center upkeep tasks as requested
  • Perform closing duties as needed (close day in point-of-sale system, bank deposits, cash audits, etc.)
  • Teamwork / Culture

  • Be a team player. Help other people meet their goals
  • Train & teach new team members as needed
  • Contribute to a positive, productive team environment
  • Maintain a positive, productive culture among all center team members
  • Encourage teamwork, positivity, and accountability among all team members
  • Qualifications / Skills

  • 5+ years of experience as sales / customer service leader. Ability to think creatively when dealing with customers
  • Experience working with point-of-sale software or complex Windows software
  • Excellent people and phone skills
  • Proactive self-starter
  • Ability to multi-task
  • Interest in automotive industry