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Key Hyundai of Milford is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.
Responsibilities :
Interact with customers to understand their service requirements and provide appropriate recommendations.
Document customer concerns and vehicle information accurately.
Coordinate between customers and technicians to ensure efficient and timely service delivery.
Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
Maintain a clean and organized work area.
Requirements :
Previous experience in a similar role in the automotive industry is preferred.
Strong communication and customer service skills.
Ability to multitask and prioritize tasks in a fast-paced environment.
Detail-oriented and able to accurately document information.
Proficient in using computer systems and software.
Benefits :
Competitive salary range of $60,000 - $120,000 per year.
Comprehensive health, dental, and vision insurance plans.
401(k) retirement plan with employer match.
Paid vacation and sick leave.
Opportunities for career growth and advancement within the company.
About the Company :
Key Hyundai of Milford is a leading automotive dealership located in Milford, Connecticut. We are committed to providing exceptional customer service and high-quality vehicles to our clients. With a dedicated team of professionals, we strive to create a positive and rewarding work environment for our employees.