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Service advisor toyota • thousand oaks ca

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Service Advisor

Service Advisor

Swickard Auto GroupThousand Oaks, CA, United States
[job_card.full_time]
No prior automotive industry experience is required! |.Previous sales / hospitality experience preferred.The Service Advisor is the critical link between customers and service technicians in a dealer...[show_more][last_updated.last_updated_30]
Service Writer / Service Advisor

Service Writer / Service Advisor

Foreign SportsThousand Oaks, California, United States
[job_card.full_time]
[filters_job_card.quick_apply]
Service Writer / Service Advisor – Entry Level Welcome.Foreign Sports Automotive | Thousand Oaks, CA.Foreign Sports Automotive is a top-rated European auto repair shop in Thousand Oaks, and we’re g...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Block Advisor Tax Advisor - Remote

Block Advisor Tax Advisor - Remote

H&R BlockWestlake Village, CA, US
[filters.remote]
[job_card.full_time]
At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...[show_more][last_updated.last_updated_30]
  • [promoted]
Lending Advisor

Lending Advisor

Hankey Group ExternalAgoura Hills, CA, United States
[job_card.full_time]
We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our pe...[show_more][last_updated.last_updated_30]
Experienced Automotive Service Advisor

Experienced Automotive Service Advisor

1st KiaSimi Valley, CA, US
[job_card.full_time]
Join First Automotive Group – Where Your Career Drives Forward!.At First Automotive Group of Simi Valley, we provide the opportunities, resources, and support you need to grow and thrive profession...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

O'GARA Westlake VillageThousand Oaks, CA, US
[job_card.full_time]
AUTOMOTIVE SERVICE ADVISOR – WESTLAKE HYUNDAI.We are a fast-paced Hyundai dealership that is part of California auto group. We have had incredible growth year after year and are ready to expan...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

Lithia & DrivewayThousand Oaks Subaru, Thousand Oaks, CA, US
[job_card.full_time]
L0363 DCH Subaru of Thousand Oaks.Service Advisor who is interested in working in a fast-paced environment that offers industry leading benefits, compensation, and unparalleled career growth opport...[show_more][last_updated.last_updated_30]
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career SolutionsThousand Oaks, California
[filters.remote]
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more][last_updated.last_updated_30]
Beauty Advisor

Beauty Advisor

Ulta BeautySimi Valley, CA, United States
[job_card.full_time] +1
We consider applications for this position on an ongoing basis.A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts.A...[show_more][last_updated.last_updated_variable_days]
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Benefits Advisor

Benefits Advisor

AflacThousand Oaks, CA, US
[job_card.full_time]
Advantages to working with us : .Flexibility to build and manage your own schedule.Competitive commissions, stock bonuses and incentives. Discounted rates and benefits with wireless communication prov...[show_more][last_updated.last_updated_30]
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Financial Advisor

Financial Advisor

Fidelity InvestmentsThousand Oaks, CA, United States
[job_card.full_time]
Are you ready to focus on building meaningful relationships and developing intricate financial plans? Join a stable industry leader that allows you to spend less time attracting new clients and mor...[show_more][last_updated.last_updated_30]
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Service Advisor

Service Advisor

Big Brand Tire & ServiceSimi Valley, CA, US
[job_card.full_time]
We're a performance-driven, results-focused team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer th...[show_more][last_updated.last_updated_variable_days]
Service Sales Advisor | Porsche Westlake

Service Sales Advisor | Porsche Westlake

RusnakThousand Oaks, Porsche Westlake, CA, US
[job_card.full_time]
Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you!. Rusnak Auto Group is a leader in the automotive industry with...[show_more][last_updated.last_updated_30]
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Senior Tax Advisor

Senior Tax Advisor

PT&C Group LLCThousand Oaks, CA, US
[job_card.full_time]
Due to continuing growth, we are seeking a Senior Tax Advisor to join our team.In addition to the traditional roll-up your sleeves tax preparation and client advisory, the role requires a strong se...[show_more][last_updated.last_updated_30]
Benefits Customer Service Advisor - Work from home (50k-90k per year)

Benefits Customer Service Advisor - Work from home (50k-90k per year)

Professional CareersThousand Oaks, California
[filters.remote]
[job_card.full_time] +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more][last_updated.last_updated_30]
Automotive Service Advisor

Automotive Service Advisor

Simi Valley ToyotaSimi Valley, CA, US
[job_card.full_time]
Immediate Openings in our award-winning Service Department.We are paying TOP DOLLAR for TOP PERFORMERS!.Join a team with a proven sales system!. Top results deserve top pay – We Don’t Talk – We Deli...[show_more][last_updated.last_updated_30]
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Comfort Advisor (HVAC)

Comfort Advisor (HVAC)

AirWorks | Heating, Air & PlumbingSomis, CA, US
[job_card.full_time]
Now Hiring : System Designer (Comfort Advisor) — Join the AirWorks Family!.Proudly Serving Ventura County.If you’re the kind of person who loves helping homeowners make confident decisio...[show_more][last_updated.last_updated_variable_days]
  • [promoted]
Automotive Service Advisor

Automotive Service Advisor

Price Ford of Simi ValleySimi Valley, CA, US
[job_card.full_time]
Join the Price Ford of Simi Valley Team!.Location : Simi Valley, California.Are you a people person with a passion for the automotive industry?. Greet customers and assist with service needs in a pro...[show_more][last_updated.last_updated_30]
  • [promoted]
Lending Advisor

Lending Advisor

Westlake Financial ServicesAgoura Hills, CA, US
[job_card.full_time]
Westlake Financial Services is the largest privately held auto finance company in the Nation.We are committed to growing and strengthening our organization by hiring the people that make Westlake W...[show_more][last_updated.last_updated_30]
Service Advisor

Service Advisor

Swickard Auto GroupThousand Oaks, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Job Type

Full-time

Description

  • Veterans encouraged to apply
  • No prior automotive industry experience is required! | Previous sales / hospitality experience preferred

The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process.

Responsibilities :

  • Customer Service and Communication :
  • Greet customers upon arrival, establishing rapport and understanding their service needs and concerns.
  • Conduct visual inspections or road tests (as needed) to gather information.
  • Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand.
  • Obtain customer authorization for repairs before proceeding.
  • Provide regular updates on service progress and address any customer questions or concerns promptly.
  • Explain completed repairs and associated charges in detail.
  • Follow up with customers after the service to ensure satisfaction and address any lingering issues.
  • Service Process Management :
  • Schedule service appointments according to technician availability and customer needs.
  • Write detailed service orders outlining customer concerns, repair recommendations, and authorized work.
  • Liaise with technicians, accurately communicating customer concerns and repair details.
  • Track service progress and ensure timely completion within quoted timeframes.
  • Process customer payments and ensure accurate invoicing.
  • Maintain detailed service records for each vehicle.
  • Technical Knowledge and Parts Management :
  • Possess a strong understanding of automotive systems and common repairs.
  • Stay updated on new technologies and service procedures.
  • Research parts availability and pricing to provide accurate estimates to customers.
  • Additional Responsibilities :
  • Uphold safety regulations and shop protocols within the service department.
  • May perform basic inspections or prepare vehicles for technicians.
  • Other duties as assigned

    • Qualifications :

  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Education : High school diploma or equivalent.
  • Certifications : A valid driver's license
  • Strong understanding of automotive terminology and mechanical principles.
  • Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely.
  • Customer service focuses on building trust and rapport.
  • Ability to actively listen, identify customer needs, and address concerns effectively.
  • Strong organizational skills and the ability to manage multiple tasks simultaneously.
  • Proficient in computer skills and dealership management software (DMS).
  • Ability to work independently and as part of a team.

    • Benefits of Working at Swickard :

  • Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

    • Competitive benefits package :

  • Insurance : medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan - invest in your future!
  • PTO and paid Holidays

    • About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture : Our culture is defined by a few core principles : We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands : Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

    • Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

    Salary Description

    65k-130k salary per year, commission based