Service assistant [h1.location_city]
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Service assistant • cincinnati oh
Service Assistant
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Job Title : Service Assistant
Department / Location : FOH / Olio Italian
Supervisor : General Manager / Hospitality Manager / Hourly Managers
Compensation : Hourly Wage + Tips (Tip Pool)
Company : Olio Italian is an upscale, Italian dining concept with a full bar and private event space. Our experience offers guests an authentic sampling of Italian cuisine, as well as Old and New World Wines, available to be served family style or by individual order.
Job Description : The Server Assistant is responsible for supporting an excellent dining experience for guests of Olio Italian, delivering guest orders accurately and promptly, knowledgeably answering any guest questions and demonstrating dedication to guest satisfaction.
Job Purpose : To ensure guest satisfaction during their dining experience, by providing genuine hospitality and maintaining a clean and safe dining space for guests to enjoy.
Job Qualifications :
- Ability to bus / pre-bus with or without support staff
- Reliable transportation to and from work
- Works days, nights, holidays and / or weekends as required
- Ability to use concise language to communicate between guests and BOH
- Ability to work in a team environment
- Ability to work calmly and effectively under pressure
- Must have problem solving abilities, be attentive to details and able to multi-task
- Commitment to quality serve food and beverage
- Ability to provide excellent customer service for all tables in Olio Italian
- Has a willingness to learn and master our menu, steps of service, and standards
- Coachability
- Competitive spirit
- Confident, Great Attitude, High Energy and Drive
- Supports the management team and company goals / visions
- Safely move about in all areas of restaurant.
- Transport dishes, bus tubs, and / or trays from dish washing area to any table in the restaurant and vice versa
Job Tasks :
Physical Requirements
Benefits / Perks