Service assistant [h1.location_city]
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Service assistant • milwaukee wi
Service Advisor Assistant
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Job Description
Job Description
Now Hiring : Automotive Service Advisor Assistant
Location : International BMW – West Allis WI
Employment Type : Full-Time
Compensation : Competitive pay + benefits
International BMW , a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
What You’ll Do :
Support the Service Advisors in daily operations and customer interactions
Greet clients, assist with vehicle check-in, and ensure a smooth intake process
Communicate service updates to customers via phone, text, and email
Coordinate vehicle movement between service lanes, technician bays, and the car wash
Prepare repair orders and ensure documentation accuracy
Maintain a clean, organized, and welcoming service reception area
Assist with loaner vehicle coordination and key management
What We’re Looking For :
Prior automotive or customer service experience preferred
Strong communication and organizational skills
Energetic, detail-oriented, and eager to learn
Ability to multitask in a high-volume environment
Valid driver’s license and clean driving record required
Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus
What We Offer :
Competitive hourly wage + performance bonuses
Full benefits package (medical, dental, vision, 401k)
Paid training and advancement opportunities
Employee discounts on parts, service, and vehicles
A team culture that values excellence and growth
Join the International BMW Family
Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.