Service coordinator Jobs in Dayton oh

Sales Coordinator (Appointment Scheduling) – Dayton, OH Full-Time | On-Site

Great at talking to people? Organized? Ready for a career with a growing company?

Logan Services is looking for a Sales Coordinator to join our Dayton team. This is a sales support and appointment-setting role—not a sales position. You won't be selling HVAC systems or closing deals. Instead, you'll connect with homeowners who have already expressed interest, learn a little about what they're looking for, qualify the opportunity, and schedule an in-home appointment with one of our Comfort Advisors.

If you enjoy conversations, building rapport, and turning a good lead into a great customer experience, this could be a great fit.

Why Logan Services?

We've proudly served the Dayton area since 1969 and have grown into Columbus, Cincinnati, and Northern Kentucky. As a family-owned company and the #1 residential Trane dealer, we're continuing to grow and invest in our people.

You'll receive the training, tools, and support to succeed—and have opportunities to grow your career along the way.

What We Offer

• Competitive hourly pay
• Performance bonuses and profit-sharing opportunities
• Medical, dental, and vision insurance
• Short- and long-term disability
• Company-paid life insurance and AD&D
• 401(k) with a 4% company match and Roth option
• Paid training and professional development
• Competitive PTO and paid sick time
• Stable full-time schedule
• Career advancement opportunities

The Big Task

You'll be the connection between an interested homeowner and our Comfort Advisors.

When a customer reaches out about replacing or upgrading their HVAC system, you'll follow up with them, have a friendly conversation to understand their needs, qualify the lead, and schedule the right appointment with a salesperson.

You're not responsible for selling the system—you're responsible for making sure the customer gets connected with the right person.

What You'll Do

• Follow up with incoming customer leads by phone, text, and email
• Talk with homeowners to understand their needs and determine if an appointment is appropriate
• Qualify leads and set in-home appointments for Comfort Advisors
• Schedule, confirm, and reschedule appointments
• Build rapport and create a great first impression
• Keep customer information accurate in our CRM and scheduling systems
• Coordinate closely with the Sales and Customer Service teams
• Meet individual and team appointment-setting goals
• Help ensure every qualified customer receives timely follow-up

What We're Looking For

You don't need to be an experienced salesperson. We're looking for someone who knows how to have a great conversation and isn't afraid to pick up the phone.

• Confident and personable communicator
• Comfortable making and receiving phone calls
• Organized with strong attention to detail
• Able to multitask and navigate multiple computer systems
• Positive, motivated, and team-oriented
• Strong follow-through and accountability
• Customer service experience is a plus

Experience in customer service, call centers, appointment setting, inside sales, hospitality, or home services is helpful—but we're willing to train the right person.

Why This Role?

This is a great opportunity if you want to get your foot in the door with a growing company without stepping into a traditional sales role. You'll develop valuable skills in customer communication, lead qualification, appointment setting, CRM systems, and sales support while working alongside a high-performing team.

If you're outgoing, organized, competitive, and enjoy helping people, we want to meet you.

Join Logan Services and turn great conversations into great opportunities. Apply today!

Learn more about us at Logan Services or apply through our career page.

Logan Services, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.