Service coordinator [h1.location_city]
[job_alerts.create_a_job]
Service coordinator • frisco tx
- [promoted]
- [new]
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VirtualVocationsPlano, Texas, United States- [job_card.full_time]
A company is looking for a Service Scheduling Coordinator to support customers by coordinating service schedules and providing technical support.
Key Responsibilities
Coordinate scheduling of routine maintenance and emergency service repairs with customers
Review accounts based on trouble notifications and provide technical support to resolve issues
Support field service technicians and discuss referral programs and new products with customers
Required Qualifications
High School diploma or equivalent with 1-2 years of relevant customer service and scheduling experience
Ability to communicate effectively and professionally with customers
Proficient in company-specific monitoring center software for CRM and scheduling
Basic technical ability to understand and explain necessary steps to customers
Must complete ADC Technician Certification training within 90 days