Service delivery manager [h1.location_city]
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Service delivery manager • glendale az
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Transdev in Phoenix, Arizona is hiring a Service Delivery Manager to perform a variety of functions to ensure that quality transportation service is efficiently delivered to our customers, in both ...[show_more][last_updated.last_updated_30]
Service Delivery Manager Transdev in Phoenix, Arizona is hiring a Service Delivery Manager to perform a variety of functions to ensure that quality transportation service is efficiently delivered t...[show_more][last_updated.last_updated_30]
We're a performance-driven, results-focused team that knows how to deliver.Every role here plays a key part in shaping an exceptional experience for our customers and for each other.We offer th...[show_more][last_updated.last_updated_30]
A company is looking for a Service Delivery Manager to help meet and exceed client expectations by supporting consumers on their software and services.
Key Responsibilities Manage client site impl...[show_more][last_updated.last_updated_30]
Data Center Logistics Service Delivery Manager.Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to...[show_more][last_updated.last_updated_30]
In the role of Service Manager for Global Machinery, based out of our Phoenix, Arizona office, the Service Manager’s main responsibility is managing a team of technicians responsible for diag...[show_more][last_updated.last_updated_variable_days]
Northern Peoria Arizona, 85305, +1 (602) 2163925.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Ari...[show_more][last_updated.last_updated_30]
The Portfolio Manager is a strategic thinker and effective leader who can make the most profitable decisions.The goal is to be a strong instrument towards the companys profitability and long-term s...[show_more][last_updated.last_updated_30]
Bridgestone Retail Operations Job Opportunity.Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
BSRO operates more than 2,200 c...[show_more][last_updated.last_updated_variable_days]
Start a career not a job! If you are looking for a full time career with a respected International Company - we want to talk to you! We are hiring newly experienced and seasoned delivery drivers.Ou...[show_more][last_updated.last_updated_30]
If you enjoy wearing many hats,.Senior Service Delivery Manager.This role serves the business in various capacities including leader, change agent, strategic consultant, program manager, subject ma...[show_more][last_updated.last_updated_30]
Company Overview • • Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
BSRO operates more than 2,200 company-owned stores, inclu...[show_more][last_updated.last_updated_30]
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and / or year...[show_more][last_updated.last_updated_30]
Competitive Salary, Excellent Benefits, 401K and MORE!.This Jobot Job is hosted by : Tiffany D'Angelo.Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary : ...[show_more][last_updated.last_updated_30]
Job Title : Manager of Service Delivery (HVAC).Industry : Advanced HVAC Manufacturing & Energy Solutions.Our client is a forward-thinking leader in sustainable HVAC innovation, focused on delivering ...[show_more][last_updated.last_updated_30]
UniUni is a leading last-mile delivery company in North America, committed to ensuring timely parcel delivery to thousands of cities and communities.
With over 500 employees and 5000 independent con...[show_more][last_updated.last_updated_variable_days]
This position will be responsible for the following : .Drives program / cross platform product delivery, demonstrating leadership coupled with technical expertise across domains and the corresponding...[show_more][last_updated.last_updated_variable_days]
Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission.
Outlier is committed to improving the intelli...[show_more][last_updated.last_updated_variable_hours]
Northern Peoria Arizona, 85305, +1 (602) 2163925.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Ari...[show_more][last_updated.last_updated_30]
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Bridgestone AmericasPhoenix, AZ, United States[job_card.full_time] +2
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[job_card.full_time]
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Goodwill of Central & Northern ArizonaGlendale, AZ, US[job_card.full_time]
Service Delivery Manager
Phoenix StaffingPhoenix, AZ, US[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]The Service Delivery Manager is a key member of the extended local leadership team by providing 24 / 7 management presence to frontline operations staff. Monitors and evaluates daily operations activities and employee's performance including missed runs, on-time statistics, total work and pay hours, customer complaint data, attendance, accident data, and other operations related functions. Ensures performance indicators meet or exceed client and corporate expectations. Liquidated damages are kept to a minimum and failures are corrected. Responsible for implementation and support of business-critical operations technologies (VDS, Zonar, AVL etc) which requires serving as a subject matter expert on the tools and making recommendations on the best application of the tools into the operating environment. Responsible for managing the location's performance, make best practices recommendations, train on technology solutions, and facilitate the implementation of those solutions. These activities, overall, support the improvement of service quality and financial performance of Transdev operations. Develops manpower requirements for Window, Yard Supervisors, and assists with evaluating patterns for revisions. Develops procedure manuals for Window, Yard Road Supervisors, and Drivers. Holds routine meetings with Window and Yard Supervisor staff to respond to service issues and keep staff abreast of customer or company changes and requirements. Completes necessary daily and / or weekly reports for company and client to ensure Service Quality. Tracks and maintains employee attendance, Zonar and VDS systems. Recommends and disciplines operations personnel. Informs Division Manager of potential risks in the operation. Ensures staff are well trained and being successful. Ensures the company vision, values and culture are understood, communicated, and promoted throughout operations. Responsible for maintaining positive employee and labor relations including regular engagement with frontline operations staff, acknowledging performance, providing coaching, promotion opportunities and overall job satisfaction. Performs all other duties as assigned and may assist with other areas based on location needs. A high school diploma or equivalent. Must be skilled in customer service delivery, problem-solving, and decision-making. Excellent communication and negotiation skills, ability to influence without authority. Must have a working knowledge of ADA law and ADA service requirements. To be dependable and proficient in time management, meeting deadlines, and multi-tasking. To be able to work a flexible schedule which may include weekends. A minimum of three years of supervisory experience. Exceptional customer service skills and professional customer-focused telephone manners. Must have Class B or higher Commercial Driver's License with Passenger endorsement. Must be able to obtain and maintain DOT Physical examination. Subject to DOT drug testing and physical if applicable. The essential functions of this position require the ability to : Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 68 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces. Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level. Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Service Delivery Manager
Transdev in Phoenix, Arizona is hiring a Service Delivery Manager to perform a variety of functions to ensure that quality transportation service is efficiently delivered to our customers, in both the office and on the road. We are seeking customer service-orientated professionals who are dedicated to safety.
Location : South Yard 2225 W Lower Buckeye Rd, Phoenix, AZ 85009
Relocation : Assistance not provided. Application Requirement : Applicants must submit a rsum to be considered. Transdev is proud to offer :
- Competitive compensation package of $62K - $77k annually (DOE).
- Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.
- Paid time off & vacation.
- Paid sick days.
- Holidays Benefits may vary depending on location policy.
Key Responsibilities :
Qualifications :
Physical Requirements :
Transdev complies with federal and state disability laws and makes reasonable accommodation for applicants and candidates with disabilities.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.